Job Description:

Chubb is looking for an experienced Outside Property Claims field adjuster.  This position will be responsible for handling field property claims in Maryland and/or Virginia.  The ideal candidate can reside in either Maryland or Virginia. 

If Maryland, the candidate will reside west of the Chesapeake Bay, in or near Rockville, Ellicott City, Annapolis, Towson, Upper Marlboro, Westminster, or the nearby areas.

If Virginia, the candidate will reside in northern Virginia, in or near Arlington, Leesburg, Reston, Culpeper, Fredericksburg, Warrenton, Manassas, or the nearby areas. 

Chubb is the world’s largest publicly traded property and casualty insurer.  Founded in 1882, with operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

 Responsibilities

- Complete onsite inspections of properties to include investigating facts, evaluating damages and writing estimates

- Effectively evaluate contract language and identify coverage issues

- Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis

- Maintain an active file diary to more file toward resolution

- Recognize and pursue recovery

- Adhere to all statutory and regulatory fair claims practices

- Recognize and identify potential fraudulent claims

- Effectively control the use, work product, and expenses of outside vendors

- Effectively evaluate claim facts and negotiate claim settlements

- Develop and maintain strong business relationships with internal and external customers

- Successfully contribute to the development and delivery of the team’s goals, objectives and results

-Maintain service and technical expectations to meet best practices standards

- Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated

CATs.

- Establish and maintain rapport with business partners including insureds, agents, and underwriters

- Provide excellent customer service skills to a diverse client base that results in more than satisfied clients.

Qualifications

- Full knowledge of personal lines insurance contracts, investigation techniques, legal requirements, and

insurance regulations a plus.  Experience in commercial claims handling would be preferred

- Proficiency in Xactimate or similar estimating platform experience required

- An aptitude for evaluating, analyzing, and interpreting information

- Excellent verbal and written communication skills

- Innovative thinker with ability to multi-task

- Strong customer service skills

- Working knowledge in Microsoft Office

- Prior experience handling complex claims with large exposures

- Ability to work in multiple systems and utilize provided technology to estimate damages in the field

- Ability to work both independently and in a team-supportive environment

- Empowerment to make decisions within your authority and execute company mission

-Willing to be flexible in work hours (occasional overtime for CAT)

-Maintain current claims adjuster licensing in one or more states preferred, but must be willing to obtain additional state licensures.

Experience and Education

- Bachelor's Degree preferred or equivalent experience

- Minimum five years of property claims adjusting experience

Chubb offers competitive compensation and a comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. 

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.  Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

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