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Research Systems Architect (FT), Research IT at Dartmouth-Hitchcock Medical Center

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Lebanon, New Hampshire





Job Description:

Coordinates technical
aspects of the design, development, implementation, maintenance, and evaluation
of Information Systems for Research Operations. CTMS Advanced Programmer
Systems Analyst
 is a key driver
of success for the implementation and ongoing support of the Clinical Trails
Management System (CTMS). This role will be responsible for driving task
completion, tracking issue resolution, and enforces timeline and scope
adherence during the implementation phase of CTMS.  The Research
Operations Advanced Systems Analyst will also lead efforts and facilitate cross
functional collaboration for operational support of the CTMS and other
applications within the Research Operations portfolio.




Responsibilities





1.   
Designs system solutions to operational issues and meets customer
needs.

2.   
Develops written materials for large scale and/or complex
projects. Presents information to diverse audiences.

3.   
Strives for "win-win" solutions for every interpersonal
communication. Fosters coaching, feedback, and listening skills as strategic
tools for individual and organizational actualization.

4.   
Technical lead on medium to large scope projects which impact
large segments of the organization at the campus or enterprise wide level or
that have a significant impact to the financial health of the organization.

5.   
Develops and refines work management processes and methodologies.
Trains others in work management skills.

6.   
Maintains a broad understanding of both the organization and the
health care industry.

7.   
In cooperation with IS and Research Operations Leadership builds,
communicates, and oversees Research Operations Technical Roadmap.

8.   
Applicant should have strong Project Management skills for
resource management identifying the tasks, forecasting the Resource effort and
leading / engaging other aligned IT teams to deliver on Project objectives.

9.   
Serves as subject matter Analyst expert / technical resource for
CTMS product and ensures a well-rounded understanding of developing needs
working with team members, operational leadership, and other project
stakeholders

10. Coordinates with key
stakeholders and leadership to ensure functionality is delivered on time,
within budget delivering the value identified in the business case.

11. Facilitate, coordinate, and
arbitrate cross-functional discussions and decisions with subject matter
experts within key functional areas to deliver critical Research Operations
technical objectives.

12. Documents / generates
business requirements for new and existing functionality.

13. Creates report requirement
documents for new reports as requested by Research Operations.

14. Assists / provides oversight
on data migration related activities.

15. Evaluates upgrades and
provides feedback to the vendor and leadership / stakeholders on upgrade
impacts to the product and business workflows.


16. Works Tier 2 & 3 service tickets and manages vendor incident
engagements and provides support to CTMS end users.



17. Manages the relationship / represents the organization for CTMS, Grants,
IRB, regulatory applications and research solutions with the DHH Community.


18. Recommends hardware and software solutions for user needs.


19. Plans, develops, directs, schedules, and/or assists in the
deployment and/or enhancement of DH's information systems.


20. Performs other duties as required or assigned.









Minimum Qualifications:



  • Master’s degree with 6 years of relevant experience or
    a Bachelor’s degree with 10 years of practice and information systems
    analysis/implementation experience required.




  • Strong computer skills desired.




  • Prior Experience with clinical research administration
    systems.




  • Must be self-directed, flexible, and have excellent
    organizational skills.




  • Excellent written and verbal interpersonal
    communication skills required.




  • Must have an analytical approach to problem solving
    and needs definition.

     



Required
Licensure/Certification Skills:

Special certification may be required (RN or
other certification) depending upon team responsibilities.
























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