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Assistant Athletic Director - Sales and Premium Services at University of Arkansas

Posted in Other 30+ days ago.

Location: Fayetteville, Arkansas





Job Description:

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Type of Position:

Professional Staff - Athletic Affairs


Workstudy Position:

No



Job Type:

Regular



Work Shift:

Day Shift (United States of America)


Sponsorship Available:

No



Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the OEOC website: Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.



Department:

TKOF | Ticket Operations and Sales


Department's Website:

https://arkansasrazorbacks.com/



Summary of Job Duties:

The Assistant Athletic Director - Sales and Premium Services oversees the ticket sales staff and the day-to-day sales operations of the Athletic Ticket Office, as well as hospitality and tailgate experiences. This position will work closely with Ticket Operations, Marketing/Promotions, the Razorback Foundation Inc., Facilities, and Game Operations offices to promote sales, attendance, and a positive experience for fans. This position is designated as weather/event essential.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.



Qualifications:

Minimum Qualifications:


  • Bachelor's degree from an accredited institution of higher education


  • At least seven years of experience within Division I Intercollegiate Athletics, or Professional ticketing, and/or additional combination of marketing and fundraising


  • At least five years of supervision over a full-time ticket sales and service staff and/or a full-time marketing and fundraising team


  • High level of experience with ticket sales platform provided by Paciolan


Preferred Qualifications:


  • Experience leading ticket sales efforts leveraging Paciolan


  • Experience leading ticket sales hiring, regular training, and goal-setting


  • Experience administering SalesForceCRMplatform


  • Experience coordinating with Paciolan products Marketing Automation and Advantage


  • Experience and knowledge with a data warehouse and providing actionable insights from solution


  • Proven background in successfully supervising partnerships related to sales, as well as premium services and/or hospitality management


  • At least six years working directly with premium seat holders and on related hospitality offerings in college or professional sports


Knowledge, Skills, & Abilities:


  • Must possess excellent communication skills and be able to clearly communicate project goals to all members of the ticket office and external division


  • Analytic proficiency skills with large amounts of data and ability to guide decisions based upon related insights and reporting


  • Proven ability to balance multiple projects simultaneously while meeting tight deadlines


  • Demonstrated commitment to customer service and ability to effectively manage large crowds and heavy volume of feedback


  • Ability to handle multiple projects, deadlines, and responsibilities in a fast-paced environment



Salary Information:

Commensurate with education and experience


Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status


Recruitment Contact Information:

Laura Elliott, HR Partner, elliottl@uark.edu


All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.



Additional Information:



Pre-employment Screening Requirements:

Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture and climate that embeds inclusion, diversity, equity, and access. For more information on diversity and inclusion on campus, please visit: Division of Diversity, Equity, and Inclusion

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to race/color, sex, gender, pregnancy, age, national origin, disability, religion, marital or parental status, protected veteran or military status, genetic information, sexual orientation, gender identity or any other characteristic protected under applicable federal or state law.

Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.



Constant Physical Activity:

Talking



Frequent Physical Activity:

N/A



Occasional Physical Activity:

N/A



Benefits Eligible:

Yes
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