Job Description:

Job Function
IT

Travel Required
Occasional

Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

The successful candidate for this position will engage in the evolution, maintenance, and support of Agilent's SharePoint Online corporate intranet, as well as Agilent's Microsoft Power Platform service offering and other Microsoft 365 cloud services.

Leads the delivery of information technology services or key organizational processes to meet business needs. Identifies, qualifies, recommends and supports solutions using external vendors and internal partners. Works on information technology assignments with clearly defined objectives. Solves problems of limited scope and complexity.

Responsibilities include:

• Operational, design, and consulting aspects of service management and support.


• Handles the relationship and monitors performance of information technology vendors contracted for the delivery of outsourced services, including assessing performance and establishing and monitoring service level agreements.


• Create, improve and test information technology solutions including business applications, infrastructure services and company web pages as they use or integrate with SharePoint or Power Platform.


• Direct collaborating with Agilent functions and businesses to build their internal company presence within our established intranet framework.


• Support and lead complex SharePoint and Power Platform issues and business requests that go beyond the capability of our outsourced support providers.


• Process and solution creation and improvement. Compliance monitoring.


• Escalations, Incident and Problem Management: Lead incident escalations, problem management, Root cause analysis, Disaster recovery planning and procedures.


• Development and documentation of Security Policies and Procedures.


• Work closely with other IT towers / boundary applications to ensure successful project delivery of cross application operations projects.


• Participate in industry forums and effectively engaging with peer companies to bring external perspectives/recommendations in-house.

Job Type
Graduate

Shift
Day Shift

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent.


• No prior experience required; may have up to 2 years of meaningful experience.


• Excellent verbal & written communication skills.


• Good interpersonal skills.


• Strong leadership skills to coordinate and facilitate activities with colleagues.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030.

For more information about equal employment opportunity protections, please see all of our notices for EEO below.

Option to Work Remote
Yes

Schedule
Full-time

Secondary Locations
US-DE-Little Falls



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