JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
Firmwide Regulatory Learning
The Firmwide Regulatory Learning team is responsible for management and execution of the Regulatory and Compliance training and awareness strategy in support of JPMorgan Chase's global Compliance and Regulatory agenda.
The Regulatory Learning team works closely with the business and subject matter experts to identify, design and deliver appropriate learning solutions to JPMorgan Chase stakeholders and workforce members globally across the firm.
This role is responsible for developing effective compliance training content and solutions, and supporting the delivery of the annual Global Compliance Training Plan.
Key Responsibilities
Design, develop and implement learning solutions using instructional design principles and adult learning theory to support the LOBs, Regions and Corporate/Support Functions
Design and develop interactive and innovative instructional materials including learning objectives, storyboards and assessments
Develop effective and high quality compliance training content
Responsible for managing individual workload throughout the training development process, including:
Meeting project deadlines
Staying within project budget
Engaging with appropriate Subject Matter Experts (SMEs) throughout the project
Communicating and documenting project status
Obtaining appropriate SME approvals for training courses
Partner with Digital Learning Services (DLS) or external training development vendors, as appropriate, to design high quality compliance training, including e-Learning courses
Liaise with internal stakeholders to understand key objectives and requirements for the development of compliance training solutions
Qualifications
Bachelor's Degree (or equivalent) required
Minimum of 2 years of learning and development related experience, including experience in technical writing, instructional design and adult learning theory, preferably within the financial services industry
Experience applying adult learning methodology in a corporate training setting
Experience managing relationships with external vendors
Working knowledge of project management disciplines to ensure appropriate implementation of processes to govern training design and development projects
Excellent organizational, interpersonal and communication skills (written and oral)
Ability to effectively interact with stakeholders and to clearly articulate key messages and strategies
Creative and strategic thinker with a strong control mindset
Excellent time management skills
Proficiency in developing courses in Adobe Captivate and/or Articulate Storyline
Intermediate to advanced knowledge of Microsoft Office applications (PowerPoint, Word)
Knowledge of Learning Management Systems
Knowledge of graphic design principles
Knowledge of JavaScript
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
