The primary role of the Maintenance Technician is to assist with the maintenance program for the community and preserve the value of the asset. The Maintenance Technician assists in maintaining the community's interior and exterior physical condition and is a customer service driven team player.
Reports to: Maintenance Supervisor
Direct Reports: None
Roles and Responsibilities
The duties listed below are an outline of the Maintenance Technician's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
General

Maintain a clean, professional, and OSHA approved work environment
Assist with the maintenance operations and repairs of the property
Assist with monitoring inventory of parts and supplies
Perform preventative maintenance
Report time and attendance
Make daily inspections of the community
Understand and adhere to the Landmark Properties policies and procedures
Ensure confidentiality of resident and company information

Customer Service

Understand the needs and expectations of residents and exceed their expectations
Develop a sense of community among the residents and staff
Maintain active and effective communication with residents and parents
Maintain an positive community environment for both residents and associates and encourage participation in events and activities
Assist the Maintenance Supervisor with organizing and implementing a successful turn
Ensure service requests are completed in a timely manner
Be available on weekends and after hours for emergency calls

Risk Control

Understand, communicate, and enforce community safety, emergency, and fire evacuations policies and procedures, providing emergency response and referral services and resources
Document and address behaviors of residents that violate the law or the community lease agreement
Identify and address safety and security risks
Inspect the physical condition of the property and report any problems to the Maintenance Supervisor and Community Manager

Environment

The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions
The noise level in the work environment is usually moderate

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.