Hello Garage is backed by nearly 50 years of contractor experiences. Our goal is to elevate the garage from cluttered junk drawer to a functional space that homeowners can use for multiple purposes. We do this through the things that make the most impact: flooring, storage, and accessories.
We are seeking a purpose driven General Manager to help us redefine our industry by constantly challenging the status quo in Kansas City. The General Manager is responsible for developing key growth sales and production strategies, tactics, and action plans. Assists in formulating and achieving annual goals and understanding customer trends through all aspects and oversight of the business. This role will build, develop, and oversee an entire business unit of production and sales teams. In addition, this person will impact strategic direction, management development, and continually drive performance.
WHO WE ARE:
CULTURE ORIENTED: 5 years as Omaha’s / 2 years as Wichita’s Best Places to Work.
INTEGRITY: Omaha’s only 4-time BBB Integrity Award Winner, Best of Omaha 2014-2020 winner.
CAREER DEVELOPMENT / GROWTH: we strive to promote from within! This position sits as a member on our management team and involves regular participation in development trainings.
BENEFITS: Medical, Dental, Vision insurance; 401(k) with profitability match – 5% for 16 years; 3 weeks paid time off & 7 holidays; company paid life insurance; paid paternal / maternity leave.
WHAT YOU’LL DO:
LEAD, MANAGE, ACCOUNTABILITY: Leads by example by living out the Thrasher purpose, mission, and values. Rewards and recognizes excellent work and disciplines when necessary. Delivers on Annual Commitments specific to business unit and assists with overall company commitments: Sales Revenue, Install Revenue, Net Promoter, Gross and Net Profit.
GET WORK: Works with marketing and customer care to ensure lead and appointment commitments are being achieved. Oversees sales and service manager to ensure that ADL, ADS, and total sales volume commitments are achieved.
GET WORK DONE: Ensures work is completed to Thrasher Standard Operating Procedures. Ensures work is done safely through training and quality assurance visits. Works with service team to ensure jobs are installed correctly and coach on learning opportunities
MAKE CUSTOMERS HAPPY: Reviews customer headlines weekly with management team. Leads and participates in orientation and training. Coaches and participates in customer resolutions.
STAY ON TIME AND ON BUDGET: Participates in setting commitments and the budget for their business unit. Holds team accountable in ensuring commitments and budget for business unit are achieved.
WHAT YOU NEED
KNOWLEDGE: Bachelor’s Degree in construction management, business, or related field preferred; minimum 5+ years of management experience; or, a combination of education and experience that illustrates a proven track record in this field.
SKILLS: Preferred prior consumer services leadership experience and background. Situational leadership style, the ability to manage in an ever-changing environment.
ABILITIES: Must possess a high energy level and demonstrate the ability to lead and energize a team. Strong problem-solving skills with the ability to effectively plan and prioritize with an unwavering attention to detail. Proven experience as a strong communicator, excellent people skills and motivator.
At Thrasher Group, we're a group of passionate, determined and ambitious individuals who use our collective experiences to solve complex problems day in and day out. Together, we're working to redefine our industry and its perception. To push farther, think harder and do better — because there's only one right way. If this description sounds like you, and you want to join a family-oriented, growing team of outstanding individuals, click on "apply now." You can also visit our careers page at https://thrasher.group/careers/ or our website at www.gothrasher.com. EOE
