Fulfillment quality tech performs quality inspections to ensure all products are consistent with all established quality standards.
Essential Duties and Responsibilities:
Generate all fulfillment work order packets. Include required printed documents, labels, stickers, and materials
Conduct first-off quality checks at the beginning of every work order and beginning of every shift.
Conduct random quality checks at each production line to insure that the product meets all established quality standards for integrity, proper application, placement, and general overall appearance. Collect samplings of finished goods to ensure these quality standards are being followed
Document quality check findings and list actions taken
Document quantity of products and materials that fail to meet the specified quality standards on each fulfillment work order. This includes placing the substandard materials on hold, generating the necessary documents and overseeing the product/materials to a designated quarantine area
Inspect fulfillment documentation for accuracy and to assure all quality policies and procedures are followed.
Communicate and turn over any manufacturing quality issues to the PAC WW Middletown Quality Department
Assist in the investigation of customer complaints
Assist the fulfillment department in the training of current or transferred employees as needed. Provide training on quality programs or procedures
Assist in developing and revising departmental Process Instructions
Ensure departmental compliance to the PAC Quality Management System
Other duties as assigned.
Must be capable of reading work instructions
Must be capable of reading safety rules
Must be able to adapt and work efficiently in a fast-pace environment
Must be capable of maintaining good attendance
Education and/or Experience:
Must have a high school diploma or its equivalency
Knowledge of spreadsheets, E-mail, and data base software.
Must be able to read, speak, and write English with good interpersonal skills
Must be capable of performing addition, subtraction, multiplication and division calculations.
Must possess good organization and time management skills and practices
Certificates, Licenses, Registrations:
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed by using both hands and arms while in a standing position
Must be capable of lifting 35 lbs. from floor to waist on a regular basis and overhead on occasion.
Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee will primarily be working inside in a semi-climate controlled manufacturing environment in order to perform the essential functions of the job.