Best Buy is the world’s largest consumer electronics retailer, offering advice, service, and convenience–at competitive prices–to the consumers who visit our website and stores more than 1.5 billion times each year.
Geek Squad Technical Tools enables our Geek Squad Agents to always be there when everything goes wrong. We provide innovative technology tools that facilitate accuracy, consistency, and efficiency. Our Agents are the heroes—we just provide the capes.
We’re looking for a strong developer who can contribute to our client toolset. This person will be an individual contributor working with a team to build diagnostic, repair, and customization utilities that are used every day by thousands of Geek Squad Agents. We work in a highly cooperative environment where teamwork and strong communication is a must.
Key Responsibilities:
Understands the architecture of the client toolset and can make well-reasoned design decisions and trade-offs.
Plans and executes delivery of coarse-grained features/capabilities.
Active participant in planning activities.
Can triage complex issues independently in both production and locally.
Requires minimal direction and/or oversight.
Understands the core services business supported by Geek Squad Technical Tools.
Identifies problems and/or risks of their own work and the work of others.
Consistently helps new hires and junior engineers to "level up" and become more proficient over time, including code reviews, proactive collaboration, and problem-solving
Minimum Qualifications
2 or more years related experience with a bachelor’s degree OR equivalent relevant professional experience
2 or more years experience writing client software applications using C++
2 or more years experience using one or more of the following technologies: Assembly, C, C#/.NET, Objective C, Rust, Go, React Native, Python, Powershell, Windows batch, Bash scripting
2 or more years experience troubleshooting, diagnosing and resolving issues related to operating systems, hardware, and software
1 or more years retail services experience
Preferred Qualifications
3 or more years of experience writing multi-threaded C++ code
2 or more years working with one or more of the following technologies: Win32API, NT API, Cocoa API, COM, COM+
1 or more years experience with one or more of the following specifications: HTML, XML, SQL, JSON, CSS, and REST Web Services
High knowledge of Windows operating system internals (Windows Registry, NTFS File System Internals, Windows Management Instrumentation)
Experience writing low-level systems code (kernel, drivers, services)
Experience with Windows Imaging (WIM, ImageX)
Experience with malware analysis
Comfortable with the Windows command-line interface
