Overhead Door Company of St. Louis, a DH Pace Company, Inc. is seeking a Full-time Showroom Representative/Counter Parts Sales Associate to provide administrative support to staff, department and management.  This individual will be responsible representing the company in a professional manner, counter parts sales, and troubleshooting.  Require computer proficiency and the ability to multi-task in a fast-paced working environment. Standard work hours Monday-Friday 8:00am-5:00pm and every other Saturday 9:00am-1:00pm. 

Position Overview:

• Represent the company in a professional manner with good customer service and verbal communication skills


• Communicate with customer, supervisor or other office personnel in an effective and timely manner


• Provide administrative support to staff, department and management. Receive incoming calls from customers that require service/sales by identify the type of call, type of problem, and then schedule the service appointment assuring the customers timing preference is met for a specific day and time of day


• Review, receive, and process parts deliveries and technician parts picklists


• Troubleshoot and walk customers through remote-control set up


• Provide details about various doors in the showroom for customers


• Utilize a gas cutting torch and other hand tools to cut springs/cables


• Other duties as assigned

Qualifications:

• High School Diploma or equivalent


• Two (2) to four (4) years administrative office experience preferred


• Ability to multi-task and work efficiently in a fast-paced work environment


• Detailed oriented team player with good interpersonal skills


• Must be able to lift over 20 lbs


• Must be comfortable utilizing hand tools, including, but not limited to, a gas cutting torch

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through 50 locations in 24 states. Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales over $700M.

Our benefits package includes:

• Competitive base pay


• Medical, dental, and vision options


• 401k retirement plan + match


• Paid time off plan

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Sales