Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcare, home health, behavioral health, addiction treatment, and more in collaboration with many community partners. We also offer many programs specifically focused on our military veteran and homeless populations.
Harbor Care seeks an HR Director to work as a key member of a highly accomplished and skilled management team. The HR Director will report to the COO and will recruit and support the growth of our 350+ staff, ensure compliance with prevailing laws and best practices, manage HR systems that help our staff grow professionally, and help to build a culture that supports the core values of Harbor Care, including collaboration, quality, continuous improvement and high-performance standards.
The ideal candidate will be experienced in growing an HR department to its full potential, developing and implementing innovative HR policies and systems and managing change as the organization enters into a new phase of its growth cycle through planned mergers. The use of data will be a key factor to demonstrate department effectiveness. Non-profit HR experience, as well as healthcare experience, is a big plus. This is very much a hands-on position requiring an entrepreneurial spirit and strong technology and project management skills.
Essential Duties and Responsibilities

Provides excellent customer service to all staff and consumers consistent with the organization's "Red Carpet" treatment expectations
Support a culture of diversity and inclusion using best practices
Analyze the effectiveness of existing HR policies and procedures (including compliance, recruiting, hiring, onboarding, employee relations, training and off-boarding of personnel) ensuring best practices.
Maintain knowledge of industry trends and employment legislation and ensure organization's compliance to governing regulations while supporting Harbor Care's mission and institutional values
Analyze and manage the implementation of a human resources information system that includes personnel and payroll records, time and attendance reports, and other personnel information in compliance with applicable employment laws, as well as any grant compliance requirements.
Provide leadership in administrative affairs, including coaching managers, counseling employees, and providing forums for communication and conflict resolution as needed with sensitivity and expertise to promote employee engagement, satisfaction, and retention
Analyzes trends in compensation and benefits
Design, implement, and cultivate effective training programs and professional development experiences to engage and develop Harbor Care's employees, as part of both an effort to achieve clinical excellence and develop and promote leadership from within the organization.
Design and implement a robust on-boarding and orientation program that fosters knowledge of our programs and services across employees, helping to build our organizational culture, as well as a culture of giving.
Model and interface with employees at all levels, tangible actions that help to foster a culture and environment of collaboration, high performance standards, learning and continuous improvement
Manage recruitment and hiring processes including assisting hiring managers on writing job descriptions, determining appropriate salary levels, and interviews to identify best candidates
Manage and administer employee benefit programs
Collaborate and work closely with Finance Department and Payroll Manager
Oversee and integrate credentialing activities with recruitment and on-boarding
Assist with benefits administration and grievances
Develop, manage and administer annual performance evaluation process and compensation reviews
Supervise HR department staff, and through sound management practices, coaching and leadership development, grow the department as needed.
Will be assigned as project manager or project member on organization wide initiatives
Must be able to work occasional evenings and weekends as needed
Performs other duties as assigned

Fiscal and Grant Management
§ Develop the fiscal year budget for the department
§ Support the management of program grant budgets as it pertains to training initiatives
§ Provide recommendations to senior leadership on the development of Harbor Care's overall budget

Desirable Character Traits

The Director will provide excellent customer service to all clients, residents, patients and staff. Harbor Care defines excellent customer service as the "Red Carpet" treatment comprised of the following:

Earn our clients' trust
Build long-term relationships
Give clients the best possible experience
Make clients feel like they're coming to a place they belong
Provide the best quality of service
Treat every client with dignity and respect with each encounter

Excellent communicator across all levels of the organization
Organized and detail oriented
Values diversity and inclusion
Confident public speaker