Posted in General Business 30+ days ago.
Type: Full-Time
Location: Baton Rouge, Louisiana
The Customer Service Specialist is responsible for ensuring, fast, friendly, and accurate customer service for all Pacific Kitchen and Home Customers. They are primarily responsible for providing an excellent customer experience and accurately processing transactions, which includes new orders, returns, and exchanges while following the Best Buy sales process. This role requires customer follow up, which will include working with the Order Management System (OMS) queue and alerts, performing escalation management, scheduling deliveries, and reviewing purchase orders or validating stock levels. They partner with product process teams on inventory variance research, license plate accuracy, inspection, and at-risk inventory management. At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key Responsibilities
Beacon Hill Staffing Group, LLC
|
Beacon Hill Staffing Group, LLC
|
Beacon Hill Staffing Group, LLC
|