Participates in and leads projects to design, develop, modify, and implement processes to improve quality, safety, and value within the organization.
Responsibilities:
Applies standard project management tools to all assigned projects.
Facilitates and supports performance improvement and patient safety across the DH system through participation and/or leadership of continuous improvement projects.
Assists in data collection and data analyses to identify opportunities for improvement on projects.
Maintains tools used in project and administrative work (e.g., MS Project, SharePoint sites, etc.).
Assists in the coordination and delivery of improvement and safety education, including Value Institute courses.
Performs other duties as required or assigned.
Minimum Qualifications:
Bachelor’s degree in Engineering, Informatics, or related field with 2 years of experience applying continuous improvement methodologies to lead change or the equivalent in education or Lean Six Sigma certification required.
Prior experience working in health systems preferred.
Project management experience is preferred.
Ability to facilitate and lead projects and interpersonal skills is essential.
Functional knowledge of regulatory standards (The Joint Commission, NH DOH, etc.).
Required Licensure/Certification Skills:
Sigma Six Black Belt certification highly preferred