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Desktop Support Intern at STI HOLDINGS, INC

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Stoughton, Wisconsin





Job Description:

Stoughton Trailers, LLC is an actively growing, family owned, organization located in Southern Wisconsin. Our mission is to become the #1 supplier of semi-truck trailers sold in the Midwest and top 4 in North America by profitably providing one stop build, finance, rental, parts, and fleet solutions through world class responsiveness and design value. We have 3 primary manufacturing locations in Brodhead, Evansville, and Stoughton, WI.

Job Purpose/Department Overview:
The Stoughton Trailers IT Department uses State-of-the-Art computing hardware, software and Security applications to manage critical business systems and information. This position interacts with front-line users, managers, directors and executives to provide 1st Line Support for computing platform solutions. This position provides an excellent opportunity to experience life as an IT professional, and develop valuable IT service management skills.

Projects:
List multiple projects this intern will be working on throughout their internship. Please be as descriptive as possible.
PC Refresh: work with IT employees to help refresh old computers in our environment. This would include imaging and setting up computers as well as deploying them and recycling the old ones.
Printer Mapping: Map out where all the printers are throughout our facility. Help by cleaning up and organizing.
Desktop Support and Help Desk ticket resolution: Learn to work with our IT Service Desk and how to troubleshoot 1st line desktop support issues.





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