At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other's strengths and sharing in successes. The Internal & Executive Communications Manager is responsible for developing and executing internal and executive communications and employee engagement strategies to inform, engage and inspire our community of employees. This is a highly visible role and one that will enable you to make a tangible impact! The incumbent in this role will specifically support our Chief Information Officer and the Technology organization, as well as our Chief Financial Officer and the Finance organization.
How you will make an impact:
Develops internal communications, change management, employee engagement and executive visibility plans to deliver on business objectives.
Works closely with our senior leadership team to provide strategic communications, counsel, and coaching.
Proactively identifies new opportunities and develops new programs to continually up-level our executive communications.
Partners closely with cross-functional business units (e.g., people, Growth, Operations, Technology, Legal, Finance) to develop targeted strategic communications programs to reach and engage their teams.
Develops innovative and measurable solutions to business challenges.
Develops key messages, all-employee communications, executive presentations, digital content and internal storytelling content.
What we look for:
A Bachelor's degree in communications, organizational effectiveness, journalism or equivalent education, training or experience is required.
A minimum of 6 years internal communications experience.
Experience creating internal communications on behalf of Finance and IT executives preferred.
A Master's degree along with insurance and/or healthcare experience is preferred.
Excellent oral and written communication skills.
Ability to fluidly navigate between strategy and execution (can develop high-level strategic plans and also produce crisp, clear communications).
Broad knowledge of recent industry best - and emerging - practices, including digital and social platforms to engage employees.
Proven success building and implementing communication strategies for executives.
Excellent project and time management skills, and multitasking abilities.
Confirmed capability to work autonomously and exercise good judgment in fast-paced, dynamic environments, as well as the ability to escalate appropriately.
The ability to derive clarity out of ambiguous situations.
Benefits and perks:
12 days starting vacation plus 12 holidays and your birthday off!
Multiple medical insurance options: 100% paid or low cost premiums
100% paid dental insurance.
100% paid vision insurance.
Employee well-being program.
Culture of learning: substantial tuition reimbursement to improve your skills.
Career growth: we love promoting from within!
Strong commitment to work/life balance.
Social responsibility and volunteer opportunities.
Due to COVID-19, there is an even greater demand for flexibility and change. Due to the pandemic, the expectation around work location for certain roles may be remote until a future date, determined by Delta Dental Management. Should the position you seek be determined by Delta Dental Management as "remote," the position may require you to have access to remote internet in order to meet the expectations outlined in the job duties. Please note, Delta Dental will not sponsor applicants for work visas for this position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-CG1 At Delta Dental we:Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes. If you think this sounds like you, let's chat. We would love to tell you more! To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on Facebook and Instagram, @deltadentalins on Twitter, and Delta Dental Ins. on LinkedIn. ABOUT Delta DentalDelta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we're all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation. We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Proof of eligibility to work in the United States must be provided if selected for hire.
