Job Description:

5191 Hickory Hill, Memphis, Tennessee 38141

About the Job -- Director of Human Resources (CE Mid-South)

The Mid-South region of Carrier Enterprise, LLC sells residential and commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers (independent companies that sell, deliver and service Carrier products to residences and businesses in their respective markets).

Company Website: http://www.carrierenterprise.com

Summary

The Director of Human Resources is responsible for leading Human Resource initiatives and promoting a high performance environment, including leadership effectiveness, staffing and sourcing, talent development, performance programs, compensation, policy compliance, employee relations, and communications for the Carrier Enterprise Mid-South region headquartered in Memphis, TN. In addition, the incumbent will define HR strategies and plans to facilitate the achievement of business results, organizational effectiveness and individual development. This position functions as a business partner and reports to the Region President. The Mid-South Region has locations in TN, LA, MS, AR and TX.

Key Responsibilities

• Direct the development and implementation of organizational design and development programs


• Leadership coaching and development


• Employee orientation and training programs


• Benefits plans, policies and guidelines


• Database management procedure


• Equal opportunity employment programs


• Manage employee records and documentation policies


• Evaluate effectiveness through compiling and analyzing data


• Staffing and recruitment


• Deploy compensation programs and sales commission plans


• Able to maintain manager and employee confidence by keeping human resources information confidential


• Employee safety, welfare, wellness and health


• Employee services and counseling

Skills

• Must demonstrate knowledge of HR concepts in theory and practice (i.e. performance management, employee relations, employment law, compensation & benefits, training & development, organizational effectiveness, leadership development, etc.)


• Strong PC skills in Microsoft applications (i.e. Word, Excel, PowerPoint, Access) and experience with HRIS/payroll systems, ADP Vantage, RM (Recruiting Manager System), and the LMS (Learning Management System)


• Detail oriented and ability to meet and work within specified objectives and timelines


• Professional presence and strong customer service attitude


• Excellent communication and organizational skills


• Is highly organized and has very effective time management skills


• Strong written and verbal communication skills


• Equally strong listening skills

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Minimum Qualifications and Experience

• Bachelor's Degree in Business or Human Resources required; Master's degree in Business or Human Resources is highly desirable.


• Minimum of 8-10 years of progressive Human Resources experience is required. In addition, previous Human Resources experience supporting multiple location is required.
  
  
  

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