The Chase Sales Science team supports the executives that lead the Consumer Bank to analyze and optimize marketing programs. The team provides expertise in data science & analytics to optimize sales performance for our bankers and financial advisors across the firm. The team leverages industry-leading tools, processes and skills to convert data into meaningful insights that enable sales leadership to drive value and an excellent customer experience for their business programs.
This role within the Chase Strategy and Capabilities Analytics function, will specialize in analyzing the effectiveness of key front-line technology and emerging capabilities for the bankers and financial advisors in the over 5,000 Chase branches. The ideal candidate must be able to operate in a collaborative environment and will require you to engage with a wide variety of partners to socialize and move forward all Sales initiatives.
We're looking for a charismatic storyteller, creative thinker with a talent for detecting patterns and able to make intelligent decisions to solve problems.
A typical day might include:
End to end preparation of data and development of dashboards using SQL, Alteryx and Tableau
Ad-hoc speed-to-market analytics
Leading, mentoring, and/or training junior staff working against a backlog
Cross-functional collaboration, and delivering a great user experience
Managing project plans, timelines and milestones
Support and manage business-LOB focused BI reporting and dashboards. Drive the set up and production of dashboards measuring KPIs for the business-LOB
Work with engineers and data scientists to turn insights into self-service dashboards or data products
Build clean, pretty, actionable dashboards using tools like Tableau, Alteryx, SQL etc
Query Salesforce data and merge information from diverse data sources to create rich datasets that enable better decision-making
Evangelize the insights through storytelling. Create easy-to-consume media that inspires into action anyone from senior execs to fellow analysts
Drive automation of new and existing processes
This could be a great fit if you have:
5+ years experience in data management projects, preferably related to customer (CRM), Sales, marketing or the financial services domain
4+ years experience developing advanced data visualization in Tableau
Experience with business intelligence analytic, ETL and data wrangling tools such as Alteryx, R, or Python
3+ years of Experience with relational databases, optimizing SQL to pull and summarize large datasets, report creation and ad-hoc analysis
Knowledge of modern MPP databases (Greenplum, Teradata etc.) and big-data (Hadoop) concepts
Experience with Hive, Spark SQL, Impala or other big-data query tools
Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data
Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions
Self-starter who can provide thought leadership and drive results in a dynamic and fast evolving environment
Laser focused on impact, balancing effort to value, and getting things done
Bonus points if you:
Tableau public profile demonstrating your visualization capabilities
Tableau certification
Experience in Alteryx
Experience in Salesforce
Knowledge of statistical and machine learning techniques, their advantages, disadvantages and areas of application and/or experience in Python/R
Experience in Einstein Analytics
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
