Job Description:

Facilitates
the integration and management of all daily functions of the sections to ensure
optimal patient access and customer satisfaction. Encourages standardization of
processes and procedures, and is accountable for system operations.

Responsibilities:

1.   
Leads the health care team of each assigned
section in all aspects of the daily operations of the individual
section(s). 

2.   
Interviews and hires new support staff. Trains
new employees in section administrative procedures, evaluates the performance
of secretarial/nursing staff, encourages and supports staff education, and
fosters personal and professional development of all support personnel.
Maintains and promotes a harmonious work environment within the section and
handles performance problems up to and including termination. 

3.   
Continually assesses the sections needs and
changes support staff roles and levels.

4.   
Assumes leadership responsibility for the
operational and informational management systems in all assigned sections.
Develops efficient procedures with an emphasis on high quality of patient care.
Develops policies and procedures for all internal operating systems.
Standardizes systems between sections.

5.   
Facilitates a multidisciplinary approach to
problem identification and resolution with other departments/sections at D-H.

6.   
Identifies and develops new programs or
methodologies for delivering the sections' services more effectively and
efficiently by initiating and reviewing proposals for modifying operational
systems, practices, policies and procedures, and implementing necessary
changes.

7.   
Develops and carries out a full range of
financial management activities of the assigned sections. These include
preparation of the annual budget, monitoring sections' performance in relation
to budget, and developing strategies for improvement and/or the correction of
deviations from budget.

8.   
Provides leadership and direction for sections
in maximizing revenues and minimizing operating costs/expenses by periodically
reviewing patient billing, coding practices and compliance, fee structure, and
the implementation of revenue maximization and cost control measures where
appropriate. Coordinates these activities with the institutional operating plan
and the specific financial plan for the Department.

9.   
Assures adherence to institutional standards of
practice for nursing care.

10. Assures
adherence to institutional policies and procedures related to Human Resources,
Billing, Outpatient and OR Scheduling, Referring Physician Communication
Standards, etc.

Perform
other duties as required or assigned.

Minimum Qualifications:

ü 
Bachelor's
degree of Science with 5 years of related supervisory/ management experience, or
the equivalent in education and experience required. 

ü 
Master's
degree preferred. 

ü 
Excellent
organization, interpersonal, oral and writing skills required. 

ü 
Exemplary
leadership qualities. 

ü 
Prior
experience with budgetary preparation and systems development required.

ü 
The
ability to relate and deal effectively with physicians, administrators, support
staff, and the general public with a high degree of tact and discretion
required. 

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