Here at Clark we maintain our excellence in everything we do, from our first point of contact with our customers. We reward our employees with excellent benefits, competitive wages, extensive ongoing training to provide our employee's with the skills they will need to succeed to grow and develop. We believe it's important to invest in you and your career!
The successful Administrative Customer Service Representative will be responsible for . . .
Answering telephones and directing calls to the appropriate department and/or person.
Providing information about products and services
Resolving customer complaints/issues
Scheduling inspections and pest control jobs.
Entering work orders.
Collecting past-due receivables.
Scanning and filing.
Typing reports and Notice of Work Completion and/or Exclusion.
Generating diagrams on Microsoft Vizio.
Uploading termite transaction to the State of California; pouch original to Safety/Risk Department.
Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch.
REQUIREMENTS:
Previous Experience with Collections
Phone Etiquette
Experience with Microsoft Suite
Computer Literacy
Education:
High School diploma or general education degree (GED) is preferred
SOME OF OUR BENEFITS:
Medical, Dental & Vision Insurance
Life and AD&D Insurance, Voluntary Term Life and AD&D Insurance
Employee Assistance Plan
401(k) Plan
Why Clark?
We maintain EXCELLENCE in everything we do
Clark is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
The Pest Management is a growing – and is an essential and recession resistant line of business
Education
Preferred
High School/GED or better
Skills
Preferred
Planning & Organizing
Organizing
Multitasking
Microsoft Outlook
Microsoft Excel
Microsoft Office
Listening
Dependable
Customer Service
Communication
Active Listening
Behaviors
Preferred
Loyal: Shows firm and constant support to a cause
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasks
Job Security: Inspired to perform well by the knowledge that your job is safe
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
