This job listing has expired and the position may no longer be open for hire.

Customer Service Associate at Advanced Group

Posted in Other 30+ days ago.

Location: Northbrook, Illinois





Job Description:


Our client, a leading global manufacturer, is currently seeking a Customer Service Associate/Receptionist to join their growing team.

Weekly hours: Monday-Friday, 8am-5pm. Position is onsite 5 days/week.

Compensation: Salary range starts at $20/hr.

Start date: ASAP

Responsibilities include:


  • Answer incoming calls and direct to correct person/department

  • Greet visitors in a friendly, professional way.

  • Maintain Inter-Office Mail


  • Mail and package processing - sorting, receiving, notifying receipient of package arrival

  • Ordering supplies for individuals and stocking office supplies

  • Responsible for Certificate of Insurance requests

  • Responsible for ordering business cards, envelopes, letterhead, labels

  • Manage order fulfillment processes by assisting customers, taking orders and expediting when requested.


  • Maintain Customer Database, including Customer information, customer item information, pricing, special notes, etc.

  • Provide accurate, responsive, and efficient placement of orders

  • Talk with customers by phone or via email, to take orders and expedite when necessary

  • Follow up on order status, back order expediting, shipping discrepancies, and missing documents

  • Filing and organizing sales orders, invoices, and customer's correspondence when needed.

Requirements include:

  • Bachelor's Degree preferred

  • Associate Degree required

  • Must be proficient in MS Office.

  • Minimum of 2+ years' customer service experience

  • Prior ERP experience a plus

Advanced Resourcesis a talent solutions organization headquartered in Chicago providing staffing, consulting, and workforce solutions nationwide. Our goal is to help people move their careers forward and help businesses solve their most complex challenges. Thanks to our commitment to providing an exceptional experience for both our clients and talent, we are a perennial winner of the prestigious Best of Staffing Diamond Award. By placing our team, clients, and talent first, every day we make a difference.

Advanced Resourcesis part of the Advanced Group, a talent acquisition and management, consulting, outsourcing, and professional services organization.


It is Advanced Group's practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter so that we can discuss the appropriate alternatives available.



More jobs in Northbrook, Illinois


Astellas

Astellas

LEGO Group
More jobs in Other


Sun Communities

Sun Communities

Sun Communities