Job Description:

NYC Ferry is seeking Deckhands

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The Deckhand monitors deck areas onboard the vessel, as well as passengers, to ensure safety during ferry operation and/or special events. Deckhand handles lines and rigging to launch or dock the boat and performs custodial and/or general maintenance tasks as directed. Deckhand provides a high level of customer service to all riders.

 

About You:

 

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

 

Essential Duties & Responsibilities:
 

• Handle mooring lines to dock or undock the vessel.


• Responsible for getting underway, mooring, anchoring, handling lines, and bridge operations in all weather conditions.


• Perform lookout duties while underway, including watching for other vessels and monitoring the waterway for potentially unsafe conditions.


• Assist in boarding and disembarking of passengers, including ticket collection.


• Assist with filling water, bunkering fuel, unloading black water (sewage), connecting and disconnecting shore power as directed.


• Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed.


• Seek the highest levels of quality and professionalism.


• Collect and reconcile tickets


• Maintain passenger count for DOT reporting


• Work to achieve the highest levels of performance and productivity.


• Assist with training of crew as directed.


• Seek continuous improvement


• Assist the Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.


• Assist the Captain in ensuring the vessel is in an inspection-ready condition at all times


• Monitor passenger & crewmember safety issues on the boat. Ensure that safety equipment is utilized and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials


• Participate in meetings, training, drills and safety audits as required by USCG & company policy


• Develop the understanding of all phases of shipboard safety procedures and knowledge of the location and use of all firefighting and safety equipment (i.e. fire extinguishers, fire stations, life preservers, work vest, life floats, and rescue boat)


• Use proper Personal Protective Equipment (PPE).


• Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs) (as required).


• Report safety, operational, and environmental issues to your direct supervisor immediately.


• Demonstrate RESPECT Values and QUEST Hospitality Behaviors with internal and external riders.


• Hold yourself and all crew accountable to the Environmental, Safety, Security and Quality Respect and systems of the organization and work to support the HSSQE team to implement such systems, plans and control of records and documentation


• Additional job duties assigned

 

Requirements & Qualifications:

• HS Diploma


• Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain


• Valid First Aid/CPR Certification, and/or ability to obtain and maintain


• Copy of DD214, if Veteran status


• Excellent customer service skills


• Ability to effectively interact with the passengers, riders, and fellow crew.


• Ability to work in fast-paced, quickly-changing environment


• Previous marine experience or watch standing experience preferred


• Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

 

The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader 

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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