Capital Senior Living Corporation, a NYSE listed company (CSU). Capital Senior Living Corporation is one of the nation’s largest operators of residential communities for senior adults. We emphasize a continuum of care, which integrates Independent Living, Assisted Living and Home Care services to provide residents the opportunity to age in place. Currently, the Company operates 119 senior living communities in geographically concentrated regions (in 22 states) with an aggregate capacity of approximately 16,500 residents.
Job Description:
The Magnolia Trails Director will be responsible for day-to-day operations of the community and specifically for Magnolia Trails. Understands positive dementia care and has hands-on experience working with individuals living with dementia. Assures compliance with all laws, rules, regulations, policies, and procedures. Oversight of property management, Employee Partner administration, and provision of Resident services. Promotes the company’s mission and philosophy.
Responsibilities:
Assures implementation of policies and procedures relating to Memory Care resident care.
Ensures the community follows the Magnolia Trails Guidelines and Checklist.
Supervises and assists in provision of all Resident services, including the coordination of those provided by independently contracted ancillary health care providers as requested by Residents and families.
Assists in the Social History Assessments (Decades Questionnaire) and outlines life enrichment programming through these assessments to include meetings with residents and families and implementation and follow up with Employee Partners and volunteers on life enrichment programming.
Creates calendar for resident programming if there is not a Magnolia Program Manager and works with the Magnolia Program Manager if there is one to create a calendar.
Oversees Magnolia Program
Works alongside the Wellness Director.
Trains staff in dementia-friendly practices, based off Capital’s monthly dementia training topic. Ensures all staff go through initial training.
Assists Residents to participate in self-governance activity through Resident council and committee meetings.
Acts as an advocate for Residents and maintains communication with designated agents as requested and required.
Assures quality of Resident services.
Assures a high degree of customer satisfaction at residence. Promptly investigates complaints and reports findings and appropriate recommendations to the Executive Director. Ensures follow-up communication occurs to complainant and that substantiated complaints are resolved to reasonable satisfaction of complainant.
Ensures compliance with all rules and regulations related to Resident care (i.e. HIPAA, State Regulations and OSHA, etc.).
Maintains a professional demeanor with all Residents, their families, co-workers and the public.
Participates with the management team in the recruitment, interviewing, hiring, supervision, evaluation, and disciplinary process of community Employee Partners.
Participates with the management team in assuring the availability of qualified, appropriately trained community Employee Partners.
Assists in orientation and training of community Employee Partners.
Assures Employee Partners’ adherence to all policies and procedures, all work, safety, and administrative rules.
Promotes the company’s mission and philosophy.
Maintains a professional demeanor with all Employee Partners.
Administrates, coordinates, and directs all activities in accordance with policies and procedures.
Assures safety and security of community’s contents and inhabitants (Residents, Employee Partners and visitors).
Assures proper use of equipment/supplies.
Maintains and provides all data as requested, required.
Will be on call; arranges appropriate coverage when absent from community or unavailable to respond to emergencies.
Assures that adverse findings by company Quality reviews or state surveyors are promptly corrected and remain in compliance.
Performs other duties as assigned or required.
Qualifications:
Effective supervisory skills.
Ability to communicate and work with all levels of the company’s Employee Partners effectively.
Ability to recognize and communicate problems appropriately.
Ability to relate to the public, Residents, families, Employee Partners, and other professionals appropriately.
Ability to maintain accurate records and provide information as requested and required.
Ability to communicate proficiently in English, verbally and in writing.
Ability to work flexible hours to meet requirements of the job and be on call.
Maintains car in good working order, current driver’s license in good standing and auto insurance meeting company minimums is current.
