This job listing has expired and the position may no longer be open for hire.

Owner Support Specialist at Breckenridge Grand Vacations

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time
Location: Breckenridge, Colorado





Job Description:

Come work with the Denver Post's Top Workplace! Free office parking! Breckenridge Grand Vacations is seeking  Owner Support Specialists to join their award winning Owner Relations team. While speaking to owners of fractional ownership over the phone, through email and instant message chats, you will help them understand their many options with reservations, owner usage, bonus time, day use, and Interval International exchanges.  Starting at $18.00/hr, you will have the opportunity to earn commission to supplement your income! Our generous benefits package includes medical, dental, and vision insurance, paid time off, paid time to volunteer and MORE! Visit www.bgvjobs.com to apply.


ESSENTIAL DUTIES AND RESPONSIBILITIES:  Including but not limited to: 



  • Advise owners about vacation ownership options, over the phone and via email, and act as a counselor to help maximize their ownership. Provide clear, accurate, consistent and thorough information.

  • Reserve owner usage, bonus time, day use, rentals and any other reservations-based booking.

  • Book timeshare preview tours. Set up tours in company software.  Fill out appropriate paperwork.

  • Explain the Friends and Family Reward Program consistently to generate referrals.

  • Assist Club Members with lodging packages, tours and all other aspects of their membership.

  • Process and verify owner deposits for Interval International and coordinate with the Interval International Support Department.

  • Handle requests from owners for rental contracts and ensure they are processed immediately and accurately.

  • Sell ancillary packages relating to transportation and travel insurance to enhance and protect the vacation experience.

  • Update all contact information, review ownership status and check for delinquency when speaking with owners.

  • Identify each caller and use the owner or guest name throughout the conversation.

This full-time job includes a benefits package of:  



  • Medical, dental, and vision benefits  

  • Retirement Plan Benefits 

  • Paid Time Off, including sick leave, parental leave, and paid volunteer time 

  • Employer paid Short Term Disability and Group Life Insurance 

  • Commission Pay as Follows: $40 / guest completed property preview tour

See job description




Salary: $18.00


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