Mortgage Branch Mgr - Nashville, TN (Pulte Mortgage) at CareerBuilder

Posted in Other 8 days ago.

Location: Franklin, Tennessee

Job Description:

Who We Are:
PulteGroup: A Fortune 500 company has been providing the American Dream of homeownership to families for more than 60 years. We "Build Consumer Inspired Homes and Communities to Make Lives Better!" PulteGroup is a home builder interested in economic, environmental and social sustainability practices. The homes we build inspire "homeowners for life" with repeat business common from both the homeowners and realtors. PulteGroup operates in approximately 50 markets throughout the country and is one of the largest U.S. homebuilders by closing volume.

Pulte Mortgage: Because we are a wholly owned subsidiary of PulteGroup we are never at a loss for business and can spend our time developing our employees instead of beating the streets. We are a financially stable partner you can trust with over 40 years in mortgage banking. We have seen it all and are stronger than ever! Named by National Mortgage News as of the "2020 Best Mortgage Companies to Work for", we are fueled by the desire to work hard, play hard, make a difference, do good things for our communities, and have fun doing it. We are a curious group and constantly strive to find new ways to help our customers achieve financial fitness through home ownership. We focus on a total rewards package with high base salaries, competitive monthly incentives, stellar, top level benefits, a fully vested 401k match, tuition reimbursement and much more!

Pulte Cares: We are dedicated to serving the community through volunteer days, charitable contributions, employee designated charitable contribution matching program, the Opens Doors Foundation, and Built to Honor program.

Centralized in Denver, Colorado, we are a mortgage banker that values customer service, exceptional training, employee development, and continuous improvement. We are committed to running our business with integrity by always choosing the right way over the easiest way. We are dedicated to improving the lives of our customers, our employees, and PulteGroup.

Job Summary:

Provides Mortgage leadership by generating an effective mortgage strategy and working with the Homebuilder to produce the targeted capture rate.

Primary Responsibilities:

  • Drives all training for sales professionals on the benefits of Pulte Mortgage including but not limited to the expanded customer inquiry tools, online application process and after application tools for tracking customer status.

  • Proactively pursue and secure signups for PMLLC at point of sale

  • Actively participate with builder in Homebuyer and/or Realtor events designed to generate community interest

  • Sets standards for customer service in conjunction with local homebuilding management and achieve a 90% customer satisfaction rating

  • Attend all community and leadership meetings as a member of the Division Senior Operating team

  • Partner with Fulfillment Center to Manage the integrity of the Division's Backlog and communicate with Division Sales Management team

  • Ensures subdivision approval and status.

  • Maintains Pulte profit motive and manage branch financial performance

  • Secure mortgage licenses in various states


  • Decision Impact: Division

  • Department Responsibility: Multiple

  • Budgetary Responsibility: Yes

  • Direct Reports: Yes

  • Indirect Reports: Yes

  • Physical Requirements: None