Property Manager at CareerBuilder

Posted in Other 14 days ago.

Location: Morristown, New Jersey





Job Description:


RESPONSIBILITIES:

Kforce's client is looking to add a Property Manager to its growing team in the Morristown area of New Jersey (NJ).

Duties:


  • Manages completion of quality home repairs within standards set by company and industry specifications through QI/QA process set by division

  • Respond to homeowner service calls as assigned by the Customer Care Coordinator and/or Area Customer Care Manager

  • Contact homeowner within 24 hours and inspect calls within 72 hours

  • Evaluates homeowner request to determine whether repair is warrantable or the responsibility of homeowner

  • Monitors business partners work for completion and satisfaction of repairs

  • Completes minor home repairs; Obtains customer's approval for completed work

  • Monitors Salesforce reports including all cases and work orders daily for accuracy

  • Expedites emergency repairs

  • Schedule all service appointments needed in homes in communities assigned to you by the division

  • Meet and perform new home orientations with homeowners as well as re-walks

  • Rotate with other representatives with on-call weekend duty







REQUIREMENTS:



  • Minimum High School or GED required

  • Minimum 2 years customer service experience required, preferably with a homebuilder

  • Valid Driver's License and good driving record; Valid auto insurance coverage

  • Must possess good organizational and time-management skills, communicate effectively, and understand technical aspects of residential construction

  • Able to analyze problems, determine solutions, and produce desired outcome

  • Intermediate to advanced knowledge with the iPad and iPhone

  • Excellent verbal and written communication skills

  • Must possess professional attitude to represent company in a positive manner

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



Sponsors