Patient Financial Services Representative II at CareerBuilder

Posted in Other 11 days ago.

Location: St. Louis, Missouri

Job Description:

It's more than a career, it's a calling.

MO-SSM Health St. Mary's Hospital - St. Louis

Worker Type:


Job Highlights:

Fantastic full time opportunity at St. Mary's Hospital. The ideal candidate will be detail oriented and posses the ability to multi task.

Job Summary:

Responsible for determining the patient financial component for patient services. Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling.

Job Responsibilities and Requirements:


  • Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility.

  • Educates patient regarding financial assistance programs when appropriate.

  • Obtains patient demographic information and requests financial responsibility from the patient.

  • Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status.

  • Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs.

  • Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame.

  • Validates Master Patient Index according to departmental policy.

  • Interprets physician orders.

  • Identifies process improvement opportunities and participates in improvement plans.

  • Works on special projects as needed.

  • Performs other duties as assigned.


  • High school diploma or equivalent


  • One year experience


  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

  • Frequent keyboard use/data entry.

  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.

  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

  • Rare climbing.


80980033 PAS - St. Mary's Health Center

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:


SSM Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

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