The Student Affairs Training Program Developer serves as the lead to
provide training for Student Affairs staff by developing,
coordinating, collaborating, and implementing district-wide workshops and
training sessions, and re-establishing the Pima Community College AdviZing
training model, based on National Academic Advising Association Core Values and
Advisor Competencies. This position also provides academic advising by
maintaining a student caseload for Liberal Arts students; researches,
collects, updates and interprets information; prepares and
submits reports; and assists the Student Affairs leadership team in
planning and program development. This position will support the Downtown
Campus Student Services Center and will be part of the staffing rotation for
providing same day advising services. This position also provides support to the First Year
A flexible work schedule including evenings
and weekends is required for this position.
Duties and Responsibilities:
Primary Student Affairs Trainer for academic
advising and enrollment services training
for Student Affairs staff by developing, coordinating,
collaborating, and implementing district-wide workshops and training
sessions, and re-establishing the Pima Community College AdviZing training
model, based on National Academic
Advising Association Core Values and Advisor
Develops, implements, coordinates, and
collaborates on workshops and training programs in a variety of
modalities including in person and online for Student Affairs
Manage a Liberal Arts student caseload, providing academic
advising to include four-year transfer information and course
selection; and provide information about certificates, degrees
and College services, as well as develops student educational plans.
Serve with Downtown Campus Student Affairs
Leadership team to support Student Services Center operations.
recommends resolutions for complex student advising concerns.
Participates in College and community
committees, workshops, meetings, training sessions, taskforces, and
Provides technical information and
interpretation of College policies, practices, and
procedures; information on best practices and trends in student
development theory; and Federal and state laws and regulations to
students, staff, faculty, administration, and the general public.
Analyzes confidential student
information; identifies issues and discrepancies; and formulates
recommendations for appropriate action based on findings.
Researches, interprets, updates, and
maintains confidential student records.
Conducts student transactions utilizing
the College student information system.
Monitors and evaluates student and
academic services operations and processes; measures quality of service;
recommends improvements and
modifications; and prepares related reports.
Collects and analyzes information
and statistics relating to student
services; summarizes findings; prepares reports; and
Perform other related duties as
The above is not intended to be an exhaustive list of all
responsibilities and duties required.
Bachelor's Degree in a related field
One year experience in student affairs
providing academic advising services and group presentations
Experience with planning, leading, and
facilitating staff professional development training
Two years experience in student affairs
providing academic advising services
Knowledge of Banner, Degree Works, Starfish
The ideal candidate will have the following knowledge, skills,
of Student Affairs programs relevant to a higher education
Academic development principles
development theory, practices, and trends
Service Excellence principles
Research, analysis, and reporting
Staff training and learning principles
to include adult learning and organizational learning
Technology proficiency with desktop
computing, and applicable software applications such as: SIS/student
information systems, LMS/learning management systems, SMS/short messaging
systems; social media platforms, line management systems and queues; case
management software, Google suite.
Communication and interpersonal
skills as applied to interaction with coworkers, supervisor, and the general
Analyze problems and identify
Conduct staff training and development
Analyze and compile information
Adapt to rapidly changing environments
Organize work and balance priorities
Coordinate and execute multiple tasks
Maintain security of confidential
Interpret and apply applicable laws and
Communicate Student Affairs
services, and academic policies, and procedures