Job Description:

Essential Duties and Responsibilities

• Slot Technician is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses knowledge of both mechanical and electronic aspects of slot machine repair; provide training to floor personal.

• Responds to radio calls promptly and provide excellent customer service.

• Prepares games, and conducts functional testing.

• Troubleshoots gaming machines, ticketing system and slot accounting system; performs general maintenance tasks, and repairs to the gaming machines and related systems.

• Performs machine and component repairs.

• Terminates and connects machine and system wiring to include fiber and serial.

• Compiles and reports information regarding trends, problems to supervision.

• Assists the floor staff with any issues that may arise.

• Meets regularly with Lead Technician and Slot Performance Supervisor.

• Receives delegated duties and additional tasks.

• Suggests new ideas for an efficient and safe work environment.

• Completes department and company related documentation.

• Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.

• Replaces parts and which have caused malfunctions.

• May be given regular assignments as needed to increase overall department technical knowledge.

• Performs general and preventive maintenance slot machine inspection, machine moving and installation.

• Performs full slot machine programming and set-up as required.

• Attend and participate in meeting, completing follow-up as assigned.

• Perform work regularly and predictably.

• Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.

• Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.

• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.

• Communicate clearly and concisely, both orally and in writing.

• Interpret and explain policies and procedures.

• Consistently communicate effectively with guests, as well as all levels of team members.

• Inspect and maintain areas for which responsible.

• Review and comprehend all necessary documentation.

• Use all machine test equipment.

• This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.

• Other duties as assigned.

Roles and Responsibilities:

• Alerts the appropriate team members when there are technical problems with games/systems.

• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies .

• Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa.

• Suggests products, services and experiences to guests.

• Other duties as assigned.

Qualifications :

• Must pass a drug test.

• Must be able to obtain a MGC Gaming permit.

• Must be able to follow pertinent federal, state, and local laws, codes, and regulations.

• Must possess excellent customer service and communication skills.

• Must be able to initiate and engage in conversation in a professional and friendly manner.

• Must be at least 21 years of age.

• Maintain knowledge of current property events, promotions and attractions.

• Must have outgoing personality and be able to generate business.

• Must be able to work independently, with little supervision.

• Comfortable working in a fast paced, dynamic environment.

• Superior communication and presentation skills.

• Ability to work effectively in a team setting and independently.

• Must present a well-groomed appearance.

• Must adhere to uniform/appearance requirements.

• Computer skills including operating hardware, software, and other technical equipment.

• Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds.

• Able to accept direction of Senior Leadership.

Physical, Mental & Environmental Demands:

• Able to read, write and speak English sufficiently to perform job.
• Available to work any shift, holidays and weekends.
• Ability to tolerate cigarette/cigar smoke and e-cigarette vapor.
• Ability to tolerate the smell and residue of cleaning products used in work and back of house areas.
• Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, printer.
• Must be able to use and wear two-way radio w/ earpiece, and other equipment, as required.
• Able to tolerate a loud and noisy environment.
• Able to stand and walk for extended periods.
• Able to sit, stoop, reach and bend.
• Able to man lift, pull, push and carry up to 100 pounds.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.A Slot Technician is responsible for performing a wide variety of diagnoses and repairs of slot machines.

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