Job Description:

JOB SUMMARY:

Responsible for assisting Sportsbook Manager in the day to day operations of the Sportsbook, be a brand ambassador for Caesars Entertainment, provide excellent customer service, Coach employees, and ensuring compliance with all departmental policies and procedures.

ESSENTIAL JOB FUNCTIONS:

• Supervises all wagering policies of the Race& Sports books
  
  
• Ensure all AML & Title 31 procedures are followed and tracked accurately
  
  
• Supervises the function of all personnel in Sportsbook Operations insuring maximum productivity.
  
  
• Ensure Betting limits guidelines are followed
  
  
• Insures customer recognition and development are foremost duties for all personnel, using tools available appropriately.
  
  
• Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company's assets. Assures facilities and equipment are available and functioning properly.
  
  
• Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance
  
  
• Greets customers; inputs betting information into computer; prints ticket; accepts money and gives ticket and change to customers.
  
  
• Accurately maintains bank.
  
  
• Verifies winning tickets.
  
  
• Handles and solves any concerns and questions by customers.
  
  
• Explains wagering information when needed.
  
  
• Maintains and updates betting boards or Televisions for customers to view.
  
  
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
  
  

Qualifications:
Qualifications

QUALIFICATIONS:

• Must be Sports enthusiast and at least 6 months previous cash handling experience.
  
  

• Excellent interpersonal and communication skills with guests and employees.
  
  
• Excellent verbal and written skills in English.
  
  
• Ability to explain wagering to new guests
  
  
• Excellent organizational skills.
  
  
• 2 years supervisory experience preferred.
  
  
• High school diploma or equivalent required.

  PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

  
  

  Must be able sit and stand for long periods of time. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must possess a sense of urgency and keep pace with peak levels of business and customer demands. Must be able to work in stressful situations with constant public contact and frequent interruptions. Must possess basic math skills. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues in a loud, fast paced environment. Must be able to tolerate secondary tobacco smoke. Must be able to work any day, any shift.
  

  
  

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.Responsible for assisting Sportsbook Manager in the day to day operations of the Sportsbook, be a brand ambassador for Caesars Entertainment, provide excellent customer service, Coach employees, and ensuring compliance with all departmental policies and procedures

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