Job Summary:

Performs a variety of general recruiting-related administrative tasks such as: initiating Provider background check orders and administering minor Provider contract modifications (i.e. CPT code additions, etc.).  Maintains Provider records, collects and compiles sensitive and confidential Provider data and prepares reports, in accordance with policies, practices and procedures, and furnishing information to both internal and external stakeholders.

Essential Duties and Responsibilities:

• Assisting the Provider Recruitment team with drafting and sending addendums with updated CPT codes, fee schedules and follow-up with Provider pertaining to any pending supporting documents. (Drafting the addendums, routing for signatures, and follow up.)


• Maintains required status updates in both CRM and HireRight systems, in addition to any other related systems


• Liaises with the Provider Recruiter, internal stakeholders and prospective Providers as needed in order to reach contract and/or BGI finalization


• Provides weekly update to PR Leaders directly regarding the status of Providers who are currently in the contracting process


• Manages email queue and responds daily to inquiries


• Initiates the Provider background check process and monitors progress, escalating challenges where present


• Trouble-shoots technical issues in HireRight with any Providers who experience difficulty accessing and maneuvering the HireRight platform, offering manual solutions when required for less modern partners


• Follows up with Providers who may not have completed the pre-contract finalization of the background check (BGI) process in a timely manner, to ensure timely completion


• Provide general support, other duties and responsibilities to the Provider Recruitment team as needed and assigned


• Performs other duties as assigned

Competencies:

• Intermediate analytical, problem-solving and presentation skills


• Strong written and verbal communication skills


• Strong ability to foster excellent relationships and credibility at all levels of the organization


• Excellent organization and follow-up skills, high sense of urgency is required


• Demonstrated self-motivation, drive and initiative

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

Administrative/Technical