Posted in Admin - Clerical 30+ days ago.
Location: San Antonio, Texas
We are seeking a Home Loans Sales Assistant for the Home Loan Processing Department.
The Home Loans Sales Assistants will be responsible for establishing an exceptional member experience through their knowledge of our home loan products and other offerings as well as basic underwriting expectations and items that may be required for loan approval. This role will be the initial point of contact through the multiple delivery channels which include ACD Queue, Branch Referrals, calls from branches, walk-in customers, calls from Member Services and LP Application.
As part of their duties, the job incumbent will also be responsible for providing pre-qualification letters to members or potential borrowers who are shopping for a new home. They will manage these leads until the member has given us a complete application at which time it would be referred to the Home Loan Originators.
The Home Loans Sales Assistants should have a solid mortgage origination background and is expected to exhibit the ability to solve problems as they develop. The role requires understanding and continued education of all internal and external policies and procedures, federal and state laws and insurer requirements.
If you have strong interpersonal and communication skills along with the ability to develop solid inter-departmental relationships, you should apply right away!
Licenses & Certifications:
Skills & Knowledge:
Schedule: Monday-Friday, 8:30am-5:30pm
Level of Work: 1C
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history check on convictions and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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