Job Description:

About us

At IHG Army Hotels-Holiday Inn Express-Fort Knox, Ky, we’re all about travel that’s simple AND smart.

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep.We’re focused on getting our guests more than ready. So we’re always ready. Are you?.

Your day to day

Right now, we’re looking for a Room Attendant – to make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day – creating a haven for them to escape and relax in or get a bit of last minute work done. We’ll need a little flexibility with your time so we can serve our guests the best we can.

Job Overview:

As a room attendant you will clean guest rooms and/or suites in a timely manner to ensure total guest satisfaction. 

Duties and Responsibilities:

Clean and service assigned rooms/areas according to IHG standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. May include cleaning of kitchen area, this will include stove, refrigerators and coffee makers.

Response to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satifaction. 

Notify when service is completed to supervisor so room may be sold or occupied. Report any damage or unsafe conditions to supervisor. 

Report, turn in, and log all lost and found items according to IHG procedures.

Promote Teamwork and quality service through daily communication and coordination with other departments.

May regularly assist with deep cleaning projects.

May assist with other duties assigned

Will have to work outside in different weather elements

Will have to work weekends and Holidays

What we need from you

Qualifications and Requirements:

Basic reading, writing, and math skills is preferred. Speak English fluently.

This job requires ability to perform the following:

Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds.

Frequently standing up and moving about the facility

Frequently handling objects and equipment to maintain the facility

Frequently bending, stooping, and kneeling, walking up and down stairs.

What we offer

We’ll reward all your hard work with a great pay and benefits – including a uniform, great room discount and superb training. Most importantly, we'll give you the room to be yourself.  

Benefits include:

401 K and Vacation

Pay: $12.79 hourly

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Apply Now