Logistics done differently.

Join XPO Logistics, a company named among the most admired in the world by Fortune and one of America's best employers by Forbes. As Specialist, Corrections you will review customer invoices and contracts for billing accuracy. You will apply logical judgment to make corrections as necessary while ensuring an excellent customer experience. Become a part of our growing, dynamic team and we'll help you develop to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Research and process corrections submitted by internal customers


• Identify cause of disputes and provide feedback for improvements


• Escalate complex issues to appropriate departments to reach resolution


• Review invoices for billing accuracy


• Interpret customer contracts to make billing corrections


• Prepare and submit coding requests


• Ensure compliance with SOX audit requirements


• Participate in projects as assigned


• Perform other duties or ad hoc request as needed

At a minimum, you'll need:

• High School Diploma


• 1 year of experience in accounting, invoicing or freight audit


• 1 year of experience in OTC, accounts receivable or accounts payable


• Excellent time management skills with a proven ability to meet deadlines.


• Critical thinking and problem-solving abilities


• Clear and concise verbal and written communication skills; ability to communicate with customers, associates and management in a professional manner

• Bachelor's degree or equivalent related work or military experience


• Proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications


• Ability to work independently and as a team with shared responsibilities.


• Prior experience in freight transportation or logistics environment preferred


• Demonstrated ability to follow up, multitask, and prioritize


• Previous experience evaluating customer contract


• Ability to prioritize work toward department and company goals

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.