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Outsourcing Senior Delivery Specialist at Alight Solutions

Posted in Other 30+ days ago.

Location: the woodlands, Texas





Job Description:


As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

As an Outsourcing Delivery Specialist, a typical day mayinclude the following:


  • Responsible for all payroll tax activities, including compliance with local, state, and federal regulations and filing local, state and federal payroll tax returns.


  • Responsible for calculation P&I and abatement letter request Research and resolve payroll tax notices in a timely manner


  • Responsible for peer review audits of closed agency notices and amended returns


  • Identifies and resolves escalations or complex issues with strong emphasis to associated patterns, trends and root cause analysis.


  • Process lead focused on Agency Relations processes


  • Responsible for identification of issues; drive change for related improvements


  • Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues


  • Support offshoring initiatives


  • Support formal internal and external auditsSupport and provide investigation on regulatory and compliance issuesProperly research agency notices and document SOP defectSupport testing and maintenance of tax filing software - MasterTaxWork and support new implementation of new clientsIdentifies and implements process improvements


Experience and skills:

Education - (2-3) years college or equivalent work experience

Specific Skills -Basic understanding of payroll, tax, accounting project management and/or related subject matter desired Basic understanding of regulatory and legislative guidelines desired.Ability to work under tight deadlines managing multiple tasks.

Background Check Required

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Additionally, an active security clearance or the ability to obtain one may be required for this role.

Equal Employment Opportunity

Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.

Reasonable Accommodations

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Diversity Statement

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Authorization to Work in the United States

Applicants for this position in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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