Job Description:

Must Have Skills:

-Basic Level proficiency with Microsoft Word, Excel and Outlook

-Good typing and numeric key entry skills

-Capable of working as a team

-Ability to maintain confidentiality

-Must be able to lift up to 40 lbs repetitively

-Good communication skills, both written and verbal

-Comply with time keeping, shift schedule and department requirements

Desired Skills:

-1+ Years of relative work experience

-Basic Level proficiency with Custom web-based applications/processes

-Good Organizational Skills and ability to manage multiple priorities/multi-tasking

-High degree of self-motivation and the ability to work independently

-Ability to prioritize tasks

-Able to type 45 WPM

Job Roles / Responsibilities:

Responsible for the collection and examination of client account information.  Organize and sort incoming documents according to predefined client policies.  Prepare original documents for imaging. Systemize and maintain the flow of original and electronic documents. 

Responsible for organizing and managing outbound mail, with tasks to include printing and distribution of documents. 

Responsible for performing data entry work by entering, updating, researching, verifying and/or retrieving data into/from various systems. Ensure the accuracy and confidentiality of information recorded. Assist with document retention and compliance.

Return and respond to call and e-mails daily. Maintain standards, best practices, or system usage procedures. Provide professional customer service to the Client.

Domain Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Revenue Cycle Management	NA	Required

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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