Adecco is currently assisting a local client in their search to fill a Customer Service Representative job in Cleburne, TX! Apply now if you meet the qualifications listed below!
Responsibilities for this Customer Service Representative job include, but are not limited to:
Greets clients and manages activity flow in busy reception area
Responds to business phones including directing callers to appropriate staff, responding to voicemail messages left after hours within 24 hours of receipt, scheduling client appointments and reaching out clients who fail to report for appointments.
Manage client information in a specialized database that includes follow-up appointment with 95% accuracy rate and route and close out cases in database within 24 hours.
May perform client outreach duties
Prepare outgoing mail, including shipments as requested, and ensure that mail is sent out each day. Sort and distribute incoming mail to the appropriate department or individual on the same day it is delivered at least 95% of the time
Ensure postage meter has sufficient postage for the week's mail
Assist with copying, scanning projects as needed, sort and distribute fax
Assemble informational materials or packets as requested
Qualifications:
Proficient in Microsoft Office Suite
Excellent grammar, spelling, and typing skills
Strong interpersonal skills and the ability to communicate clearly and professionally
Ability to maintain confidentiality is a must
Must interact one-on-one and in groups with individuals from a diverse range of backgrounds
Education/Certifications, Licenses, Registrations Minimum of a High School Diploma and at least one to two years of clerical experience in an office setting
Why work for Adecco?
Weekly pay
401(k) Plan
Skills Training
Excellent medical, dental, and vision benefits
IMPORTANT: This Customer ServiceRepresentative job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
Equal Opportunity Employer/Veterans/Disabled
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records