The Sales Representative - Ceilings applies extensive product, technical, and application expertise to promote all Ceilings Division products to architects, contractors, and distributors. The incumbent establishes strong relationships with gypsum specialty dealers and contractors
in assigned territory. In addition, the incumbent collaborates effectively with architectural sales representatives, contractor services representatives, and Sales Representatives – Gypsum in the market to influence customer decisions.
The candidate will live in Dallas metro area and support North Texas and Oklahoma.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Through effective selling, maximizes USG's short and long term growth in sales volume, gross profit, and industry position, with a particular focus on Ceilings products
Proactively builds relationships with gypsum specialty dealers to increase preference and demand for USG ceilings products and systems
Works closely with architectural and contractor representatives on the entire sales process, from specification to invoice
Uses sales tools such as Salesforce.com to track jobs, identify leads, and locate the greatest opportunities with customers
Monitors competitive activity and strategically promotes USG’s product offering
Launches and promotes new ceilings products and specialty ceilings products while maintaining support of core ceilings products
Assists in answering all technical questions pertaining to ceilings including testing, applications, code, and performance. Coordinates with the contractor and technical resources when appropriate
Applies Dimensions of Professional Selling tools and techniques throughout the entire sales process to provide an exceptional customer experience and added value
Works closely with all shared services including Marketing, Pricing Analytics, Sales Operations, and Customer Service to ensure that customer interaction all occur with the highest level of service
JOB REQUIREMENTS Knowledge, Skills, and Abilities
Self-starter with very strong organizational, time management, and problem-solving abilities
Computer proficiency required in MS Office (Excel, PowerPoint, etc.). Salesforce.com is used daily to record and share information. Other industry-related computer skills (CAD, REVIT, Sketch-Up, Presentation software, etc.) are a plus
Attends USG sponsored training courses to thoroughly understand value-proposition, positioning strength, and overall strategy and tactics of launching a new ceilings system
Proven ability to identify key decision-makers and build relationships. An adept networker
Good listener. Strong written and oral communication skills. Interactive presentation skills. Good client and customer service skills
Physical Demands and Other Requirements
Physical requirements include the ability to carry 30 lbs and drive a car (valid driver’s license required)
Ability to travel approximately 30% to 50%
Education and Related Experience
Bachelor's Degree in Architecture, Design, Marketing, Business or related field. Advanced education beyond a Bachelor’s Degree is a plus
Two-year minimum sales experience in the building industry or an aligned business. Technical expertise/aptitude required
Trained in Dimension of Professional Selling Skills and Directions communication tools to successfully engage with customers
