At Hewlett Packard Enterprise (HPE), we don't just believe in the power of technology, we believe in the power of people when technology works for them. We believe in applying new thinking and ideas to improve the way our customers live and work.
HPE Financial Services is looking for a Digital Business Process Manager to lead the creation and development New Data Science focus and enhance our existing BI capabilities. As our Digital Business Process Manager, you will trail blaze the use of data to optimize the value of relationships, support data driven decision making behind a test-and-learn culture. Alongside this, you will build and lead a Centre of Excellence and manage service integrators where your planning team will collaborate with all business and marketing teams to foster a data driven decision culture and maximize ROI for the organization.
This role will work with a variety of roles including tech, UX designers, analytics, sales, and operations/service delivery teams responsible for designing the product roadmap, features and tactical plan to deliver an exceptional online experience for our customers. You will work across both business and technical teams to deliver an ever-improving customer experience through an agile, iterative, and data-driven product development process.
Responsibilities
Lead the planning, execution and delivery of Digital projects, support WW and/or regional deployments
Responsible for the successful delivery of these programs including Cost benefit analysis and operational KPIs to ensure programs are successful once launched
Partners with HPE FS IT and vendors to deliver the programs
Lead or support a range of projects such as software solution development and implementations, systems selection, business process re-engineering, system enhancements
Identify and determine opportunities to leverage and exploit capabilities of existing or new tools
Design business process solutions to support simplification, standardization and automation of global processes with Customer and Colleague Experience at the forefront of our thinking
Define, document and maintain Global Business Process
Define Project Success Metrics and Project execution metrics
Responsible for business case preparation
Support the development of all communication to all stakeholders, internal and external
Lead, plan and support execution of solution testing, define measurements for success
Collaborate with stakeholders during the visioning and concept development of a product
Accountable for the created product(s) and communicating the product needs and timelines with business partners
Vet, evaluate and prioritize bugs related to your features and projects
Constantly seek and leverage available data, especially web analytics and A/B results, to identify and prioritize opportunities.
Operate in an agile (Scrum) development model
Manage multiple projects, be comfortable dealing with shifting and/or conflicting priorities, effective time Management skills
Lead the Management of Change within each project and identify impact on how work is done, implication for R/R and drive the adoption of the solution
What you will need:
Program Leadership Skills should include
Ability to lead Global and regional programs
Manage multiple vendor / supplier relationships
Pro-active Issue and Risk management
Solution orientated and Analytical approach
Experience working in different Implementation methodologies and ability to adapt to new ones
Full project lifecycle exposure
RFI/RFP process, pre-sales, business analysis, requirements specification, workflow process change, functional specification, systems development, testing, implementation, business change, training and support
Ability to design and document new business processes and translate into comprehensive business requirements
5+ years in a digital product management, solution manager or similar experience
2+ years' experience with Agile methodologies
Ability to speak fluently with business stakeholders, UX designers, engineers, vendors, and customers/partners
Experience with product discovery, design thinking, lean product
Experience as a designer, engineer, data analyst or user researcher a plus
Possess a fundamental understanding of end-to-end customer experience and supporting integrations and dependencies
Leadership skills
Growth Mindset
Excellent Communication Skills
Discipline & Organization
Influencing skills
Collaborative nature and relationship management skills internally and externally
Customer oriented mindset
Leads by influence vs authority
Business acumen
Knowledge of HPE FS solutions and services, process and tools
Knowledge of our AUS offerings, solutions and tools
What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth. If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
COLORADO ONLY:
We are legally required to provide the following information for candidates seeking to staff this role in Colorado. The Colorado expected salary/wage range for this position is listed immediately below, although we reserve the right to offer above this range for exceptional candidates. Actual offer may vary from this range based upon geographic location, work experience, education, and/or skill level. Bonus, commission, and/or equity may also be offered. Information about employee benefits offered can be found at http: explorebenefits.hpe.com (user id: benefits / password: preview).
Salary Range: 102,500.00 - 148,500.00 Annual
Job:
Business Planning
Job Level:
Expert
COLORADO ONLY:
We are legally required to provide the following information for candidates seeking to staff this role in Colorado. The Colorado expected salary/wage range for this position is listed immediately below, although we reserve the right to offer above this range for exceptional candidates. Actual offer may vary from this range based upon geographic location, work experience, education, and/or skill level. Bonus, commission, and/or equity may also be offered. Information about employee benefits offered can be found at http:explorebenefits.hpe.com (userid: benefits / password: preview).
Annual Salary: $125,000.00 - $135,000.00
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.
