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Document Delivery Technician Supervisor at STATE OF OHIO

Posted in Manufacturing 30+ days ago.

Type: Full-Time
Location: Columbus, Ohio





Job Description:

This position is 100% On-Site
The Ohio Department of Administrative Services (DAS), State Printing and Mail Services is seeking a highly motivated and experienced indiviudal to supervise equipment operators in our fulfillment and mail operations unit. Responsibilities Include:
Directs & coordinates preparation & processing of more than four million pieces of negotiable instruments & other documents (e.g., Public Assistance (PA) & Temporary Assistance to Needy Families (TANF) warrants, medical identification cards & CRIS-E client notices) & bulk materials in Large Mailing Operation (LMO) using intelligent mailing systems (i.e., Pitney Bowes APS, Flowmaster & DM1000 series):


  • Integrates networked production & mailing to assure integrity of document through processing cycle

  • Supervises document delivery technicians

  • Develops, promulgates & enforces unit policies & procedures

  • Performs quality checks on each inserter throughout day & performs quality checks on each pallet before it is sent to our Presort Vendor (e.g., monitors processing for accuracy & timelines)

  • Issues memos to clarify/update procedures

  • Recommends awards for outstanding performance

  • Imposes or recommends disciplinary action)

  • Develops, implements & monitors production schedules

  • Schedules & distributes workload

  • Ensures work is accurately completed (e.g., trains employees in pre-sorting & preparing mass mailings for release to post office)

  • Ensures by monitoring production & authorizing overtime that state/federal mandated deadlines are met to prevent federal sanctions &/or loss of funding

  • Develops procedures to improve production & establishes quality control standards

  • Maintains daily production records

  • Ensures unit operations are in compliance safety standards & practices (e.g., implements corrective action plans resulting from safety inspections

  • Requisitions facilities cleaning, repair, maintenance & lighting

  • Conducts informal safety inspections between formal inspections.


  • Assists document delivery technicians in operation of mail handling equipment (e.g., intelligent mailing system, inserter, folder, scale, postage meter, & letter opener)



  • Prepares attendance records;



  • Maintains records & logs



  • Keeps current on postal regulations



  • Gathers statistics for monthly reports & prepares reports



  • Responds to telephone &/or written inquiries



  • Authorizes supply requisitions & equipment repairs.


24 mos. trg. or 24 mos. exp. in operating mail processing equipment (e.g., intelligent mailing system, inserter, burster, folder, scale, postage meter, remittance processing equipment, ink jet labeler & letter opener,); AND 9 mos. trg. or 9 mos. exp. in operation of personal computers; AND 6 mos. trg. or 6 mos. exp. in office practices & procedures; AND 3 courses or 9 mos. exp. in agency, U.S. postal & commercial courier rules, regulations, policies & procedures.

-Or 12 mos. exp. as Document Delivery Technician, 12721.

Note: If position requires operation of state vehicle to pick up &/or deliver documents, applicant must also possess valid Ohio Driver's License. If position requires operation of motorized vehicle regulated under Chapter 4506 of Revised Code, applicant must also possess valid Commercial Driver's License.

-Or equivalent of Minimum Class Qualifications For Employment noted above.





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