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Sr. Director, B2B Acceptance Client Management at Visa

Posted in Other 30+ days ago.

Location: New York, New York





Job Description:

Company Description

Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

Job Description

The Visa Business Solutions (VBS) team is a world-class commercial organization experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions. This is an incredibly exciting team to join our team as we expand globally. Our team brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments. We work closely with Issuers, Merchants, FinTechs and other ecosystem players to deliver these services. We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world. Our focus within Business Solutions is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution.

Qualifications

Basic Qualifications:
12 years of work experience with a Bachelors Degree; 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD); or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:


  • Leader with 12+ years of extensive experience in business development, strategy and people/team leadership.

  • Expertise and experience in building and managing relationships with stakeholders across large businesses

  • Experience and expertise in commercial payments with B2B merchants.

  • Strong business, commercial, and financial acumen and political smart and savvy to build credibility, lead and guide key client and internal stakeholders.

  • Strong analytical and problem-solving experience with a challenger mindset.

  • Client management experience, especially in a consulting environment.

  • Strong ability to nurture cross-functional relationships (i.e. issuer, acquirer, suppliers, Visa) and drive solutions for broad payment acceptance.

  • Ability to structure, manage, and coordinate complex cross-enterprise, goal oriented, objectives with multiple stakeholders at senior levels.

  • Exceptional communication skills (written, oral & presentation).

Additional Information

Essential Functions:

The B2B Acceptance Client Management team is responsible for building and expanding relationships through active management of key commercial merchants. The Sr. Director is a highly visible role, representing Visa externally to the commercial merchant community and responsible for:


  • Managing a portfolio of 25-50 top commercial merchants in the U.S. who bring in $10-20B in payment volume for Visa.

  • Develop and lead a tenured client management Director.

  • Contribute active leadership to the broader B2B Acceptance team and VBS organization.

  • Identify B2B expansion opportunities / agreements with accepting and non-accepting merchants/suppliers and expand B2B commercial volume through Acquisition/Expansion, Partnership or Relationship management

  • Develop, expand and deepen relationships with executives at strategic B2B Clients within focused portfolio

  • Ensure merchants/suppliers are optimizing their acceptance environment though use of appropriate tools/solutions.

  • Actively develop and negotiate acceptance deals with suppliers/merchants to position Visa as a preferred method for commercial payment.

  • Drive deep analytics and deal-modeling leadership; partner closely with regional AEs and BDs, and MS&A, Pricing and other functions.

  • Location is flexible

Work Hours

  • Incumbent must make themselves available for meetings with clients and Visa regional teams early morning and evenings occasionally as needed


Travel Requirements:

  • This position requires the incumbent to travel for work 20%-40% of the time

Physical Requirements:

  • This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.


EEO Statement:

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.


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