Posted in General Business 30+ days ago.
This job brought to you by eQuest
Location: New York City, New York
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone's life every second of every day.
The Regional Support Executive (RSE), will provide support to the Strategic Account Executives in the East region. The RSE will work alongside the Strategic Account Executives and should demonstrate superior customer relations, training, and product knowledge skills. Extensive travel within the territory and to other meetings/conferences will be required.
Essential Functions Statement(s):
Working in consultation with the Regional Vice President and the Strategic Account Executive, to implement all LLS solutions which will include over-the-phone-interpreting (OPI) and video services at new and existing client facilities; Through regular contact with client base, ensure clients have adequate materials and knowledge to effectively use all LLS solutions; Work with Strategic Account Executive's and Regional Vice President to grow existing business within region; Work with Strategic Account Executive's to manage and maintain all accounts in prescribed area. Contributes toward the revenue and gross margin targeted in the Region's business plan. Supports the selling revenue from existing clients by building relationships with key clients Recommends changes, improvements and new services to corporate based on market needs, discovered opportunities and competitive threats. Maintains a high level of territory knowledge within all the following areas: competition, industry segments, market segments, and target companies. Ensures cohesive internal and external communications to create a seamless transition for the client after the initial sale. Assists in supporting the up-selling of existing customer with new products and services and works to cultivate the growth of existing customers throughout the region.
Skills and Abilities:
If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Corporate Recruiting Team at CorporateRecruiting@languageline.com
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)