Explore all aspects of a c us tomer's experience, establishing a complete understanding of their needs and preferences through a variety of tools and te chn iques, including extensive market research, ethnographic research, and us ability translating research into actionable us er insights for clients, designers, developers, and other stakeholders. Apply advanced consulting skills, extensive te chn ical expertise and full ind us try knowledge. Develop innovative solutions to complex problems. Work without considerable direction, may mentors or supervise team members.
Basic Qualifications:
-4+ years of experience with leading design strategy sessions for gathering requirements, guiding a team through data collection, analyzing results, deriving insights and recommendations, and developing process flows or experience maps as outputs in client-ready deliverable format
-2+ years of experience in facilitating workshops and human-centered design sessions with functional or te chn ical teams
-Active Secret clearance
-BA or BS degree
Additional Qualifications:
-2+ years of experience as a design strategy team lead
-Experience in working with the DoD or Military in a human-centered design capacity
-Knowledge of Enterprise IT Transformation
-Possession of excellent client-facing or consulting skills
-MA or MS degree in IT or a design- related field
-Human-Centered Design Certification
-Facilitation or Presentation Certification
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
We're an EOE that empowers our people-no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic-to fearlessly drive change.
