Franklin Energy provides our utility clients with a wide range of energy-saving and renewable energy solutions with emphasis on a Saftey 1 st culture. This position is responsible for performing the installation, removal, modification, inspection, and/or service of a specific type or set of types of Direct Load Control devices while exhibiting safe, courtesy, and helpful behavior and maintaining compliance with company standards. Services are targeted to the residential markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Perform all required duties as directed to install, inspect, modify, remove and/or service DLC devices.
Exhibit at minimum basic HVAC technical aptitude and understanding of the operation and functionality of components.
Perform work requiring electrical/electronic usage and mechanical theories and principles.
Navigate and understand basic operating components of air conditioning systems and have the skillset to troubleshoot HVAC systems.
Provide a professional appearance appropriate for a representative of our organization and our utility client.
Ensure the meeting of customer specifications and company quality standards.
Complete special projects as assigned.
Work in a team atmosphere to collaborate and continuously improve operations year after year.
Occasional weekend travel to a job site to accommodate a customer's need may be required.
Participate in the On-Call Rotation system for after-hours service calls.
Conduct inventory counts and submit inventory reports as requested by management.
Assure the cleanliness and organization of Franklin Energy warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.
Have the ability to adhere and follow all Franklin Energy safety policies and procedures to fulfill our obligations of a Saftey 1 st work environment organization.
Education and Experience
High School diploma or equivalent required
One to three years of experience preferably in basic wiring, interpreting blueprints, HVAC, troubleshooting and/or other technologies installed in residential applications.
Mechanical and technical aptitude required.
Experience in installing technologies, manual labor and using tools example: (voltmeter, wire stripper, tablet, etc.) - Preferred
Required Skills, Knowledge and Abilities
Strong customer service and communication skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and SOP's manuals.
Experienced mapping, routing optimization and route navigation while practicing safe driving skills
Must be able to handle a wide work variety and work in a fast-paced environment.
Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload.
Knowledge of Microsoft Office, specifically Word, Excel and Outlook
Strong data entry skills in entering information in tracking systems/databases.
Ability to communicate effectively, both verbally and in writing with customers, clients and employees
Ability to analyze and interpret data and solve practical problems.
Knowledge of mathematical concepts such as fractions, percentages, and ratios
Self-motivated and able to work independently with limited supervision.
Licenses & Certifications
Valid driver's license
Travel Requirements
Willingness to travel at least 95% of the time, including occasional overnight travel.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Exposure to environmental conditions including extreme heat and cold.
Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls.
Physical demands: carrying, pushing, and/or pulling, some climbing and balancing.
Frequent stooping, kneeling, crouching, and/or crawling, and significant fine finger dexterity; typically, job requires 10% sitting, 60% walking, and 30% standing.
Ability to lift up to 40 pounds.
Noise Level is typically moderate.
Employee could be exposed to fumes and/or airborne particles and risk of potential shock.
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.
