Job Description: OverviewAssist guests with ticket purchases, season passes, questions, concerns, etc. by giving the guest the Best Day Promise.
Positions are currently available for those who are 18 or older.
Qualifications
Must be able to pass a basic math test
Exemplify Cedar Fair Cornerstones of Safety, Courtesy, Service, Cleanliness and Integrity
Interact with and assist individuals in an outgoing, friendly, versatile, flexible and professional manner to ensure guest satisfaction
Perform general office work, such as: filing, faxing and copying
Perform basic computer work and have computer knowledge
Keep all work areas neat and clean
Assist in all areas of Group Sales and Admissions as needed
Perform all job duties in a safe manner
Perform other duties as assigned
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Responsibilities
Ability to be on time and complete all scheduled shifts
Ability to work days, evenings, weekends and holidays to meet business needs.
Ability to carry, push, pull, lift, grip, grasp and hold objects weighing up to 30 pounds
Ability to stand for extended periods of time; up to 6 hours without a break
Ability to sit for extended periods of time; up to 6 hours without a break
Ability to walk for extended periods of time; up to 6 hours without a break
Ability to bend, twist, kneel, squat, climb, maintain awkward positions and reach above the shoulders
Ability to demonstrate average manual dexterity, vision, hearing and fitness
Ability to work with occasional contact with abrasive/sharp objects, skin irritants and toxic exposures (cleaning supplies)
Ability to work with occasional exposure to loud noise and slippery/wet floors
Ability to work with occasional exposure to sun radiation and extreme cold, heat and humidity
Ability to follow written and oral instructions
Ability to work in a fast paced environment
Ability to organize and prioritize to meet deadlines
Ability to solve problems with minimal supervision
Ability to utilize strong verbal and interpersonal skills
Ability to speak read, write and understand English in a manner that is sufficient for effective communication with supervisions, employees, vendors and guests
Ability to work in all weather conditions
Ability to work with a diversified work force
Ability to handle multiple tasks simultaneously
Ability to pass random drug tests
Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
