Primary responsibilities of this position are to design digital learning content across the Professional Skills, Analyst and Technology learning curricula. These programs support our 120,000 learners in the Digital, Operations and Technology organizations at JPMorgan Chase.
Core Responsibilities:
Investigate, analyze and evaluate digital learning tools, skills, and approaches to ensure the team are leveraging modern learning techniques
Create cutting edge digital learning that grabs learners, drives their learning and engages them with digital and virtual learning.
Coach and lead other digital designers and Instructional designers to drive best practice and the highest standards
Develop and deploy digital learning programs. Evaluate and enhance existing programs to meet training requirements.
Support the creation and deployment of virtual learning programs, integrating digital learning tools and approaches to create engagement, learning and impact
Partner with Learning Partners, and other key stakeholders to evaluate and address curriculum gaps.
Leverage, support, and at times, lead Learning Squads (workgroups) to drive new approaches, best practices and common standards.
Facilitate coaching, mentor and Train-the-Trainer sessions on digital and virtual tools.
Remain current with the latest market training innovations /product offerings and constantly suggest innovative training solutions
Ensure compliance of project activities with audit and risk policies and the highest aspirations of the firm's business principles.
Qualifications:
Graduate with a minimum of 5-10 years of experience of work.
5+ years' experience in learning and development/digital focused roles or similar; including a strong track record of delivery
Expertize with Modern training methodologies
Strong project management experience.
High creativity and innovations skills
Highly digitally literate, this could include Visual, Audio or Gaming for example
Display the highest professional standards, operating with a commercial mind-set, high client centricity and being innovative by challenging the status quo.
Adept at multi-tasking and meeting deadlines within a fast-moving professional environment;
Superior verbal and written communication skills and comfort in communicating with different levels of management;
Ability to work independently in a high performance team.
Ability to work collaboratively and to develop strong, positive working relationships across a matrixed organization.
Strong skills with Microsoft office products required (Excel, Word, and PowerPoint).
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
