This job listing has expired and the position may no longer be open for hire.

To-Go at Thompson Hospitality Corporation

Posted in Management 30+ days ago.

Type: Part-Time
Location: Silver Spring, Maryland





Job Description:

Summary of Essential Functions:



  • Service execution

  • Use proper telephone etiquette to answer and direct calls

  • Set up/break down and continual maintenance of Take out and Curbside area

  • Take reservations

  • Assist with food running

  •  Responsible for taking guests order in person or by phone in friendly and courteous manner


  • Interacts with guests to ensure they feel welcomed and cared for throughout their visit. Actively seeks to build relationships and establish clientele

  • Follows opening and closing procedures/checklists

  • Knows the food and beverage menu, and is able to speak to the menu from memory

  • Rings in orders into point of sale system

  • Collects payment for food and drinks served and accurately processes payment and/or makes change using prescribed cash handling procedures


  •  Make suggestions and give guests options

  •  Handle POS system quickly and efficiently

  •  Able to package all take out items correctly and efficiently

  •  While packaging orders, double checks that all food is made and packaged properly and all items ordered are accounted for

  •  Speak to guests to ensure satisfaction with food, drinks, and service

  •  Able to respond to guest complaints


  • Cards all guests that appear to be under the legal drinking age and refuses to serve alcohol to minors


  •  Uphold strict cash handling procedures and be accountable for all transactions daily

  •  Able to prioritize

  •  Maintain personal health and sanitation standards

  •  Review work procedures and operational problems in order to determine ways to improve service, performance and safety


  • Understands and practices proper safe food and beverage handling procedures in accordance with local government standards

Knowledge/Skills +Abilities



  • A minimum of 6 months’ experience in high-volume, upscale casual dining or an equivalent service environment; previous server experience highly desirable

  • Able to stand and walk for up to 10 hours per day preferred

  • Able to lift and carry up to 40 pounds

  • Able to work calmly and effectively under pressure

  • High school diploma (or equivalent) required

  • Able to perform basic mathematical calculations

  • Must be of legal age to prepare, serve, and ring alcoholic beverages

  • Able to work flexible shifts and schedules, inclusive of weekends, and some holidays

  • Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)

  • High energy and stamina. Able to work within a fast-paced, highly mobile environment

  • Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation

ADMINISTRATIVE





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