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Senior Product Operations Analyst at AT&T

Posted in Other 30+ days ago.

Location: New York, New York

Job Description:

About the team:
The Xandr technology enablement team is looking for a Senior Product Operations Analyst to join our growing organization. Product Operations at Xandr enables a world class product organization through disciplined strategy and execution, scaled operations, and accountability. Through our communication architecture, product operating model, and KPIs we provide transparency on plans and illuminate key insights to enable leadership to make data-driven decisions to grow the business and support delivery of the company strategy. The team acts as thought partner and co-pilot to product leadership and drives operational and executional success. Serving as the critical bridge between our technology and our business, we partner with product teams, senior leadership, and across sales, customer success, and marketing teams to facilitate strategic planning, business management, and commercialization for our product groups.

About the job:
The Senior Product Operations Analyst will support the planning and execution of strategic Product objectives:

  • Maintain Product’s operating model to drive accountability and support execution for leadership and cross-functional teams
  • Partner with Product team to plan roadmap and provide ongoing visibility into delivery across the company
  • Partner with Product and Product Ops leaders to actively monitor product line health and KPIs and drive improvements
  • Project manage special strategic or process improvement initiatives within the Product org
  • Identify and address gaps in current operational and planning processes
  • Conduct quantitative and qualitative analysis to drive business insights, decision making, and actions
  • Report on success and challenges and share with multiple levels of the organization
  • Decompose work efforts into phases, activities and tasks to estimate the level of effort and to develop and maintain project plans that include: deliverables, activities, and critical dependencies to complete the project
  • Build strong internal network to drive ongoing alignment with cross-functional partners
  • Support the preparation of and facilitation of cross-functional meetings and alignment in support of the product operating model

About your skills and experience:

  • 4+ years of post-university experience in an analytical, operational, management consulting, program/project management, strategy & operations or equivalent position
  • Bachelor’s degree or equivalent
  • Proven ability to deconstruct complex problems into well-defined projects
  • Excellent analytical, problem-solving abilities; strong eye for detail and ability to develop actionable recommendations
  • Enjoys thinking both strategically and tactically; can solve for the big picture while executing against what needs to be done
  • Experience managing cross-functional projects, work products, or initiatives that touch multiple VP or C-Level business partners
  • Excellent listening, communication, interpersonal and presentation skills; ability to communicate effectively to senior management and broad cross-functional stakeholders
  • Flexibility with an ability to adapt to unique, in-the-moment challenges, able to manage competing priorities with excellent judgement
  • Strong “ownership” mentality and a bias for action
  • Expertise with Microsoft Office Suite, including Outlook, PowerPoint, and Excel

More about you:

  • You are passionate about a culture of learning and teaching. You love challenging yourself to constantly improve, and sharing your knowledge to empower others
  • You like to take risks when looking for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen
  • You care about solving big, systemic problems. You look beyond the surface to understand root causes so that you can build long-term solutions for the whole ecosystem
  • You are a self-starter, with a “can-do” attitude, and ability to problem-solve with minimal supervision
  • You believe in not only serving customers, but also empowering them by providing knowledge and tools