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Sales Auditor at HomeTeam Pest Defense, Inc.

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Port Richey, Florida





Job Description:

At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.


As an Auditor, you can expect to:



  • Following up on completed sales, to include: confirming services sold, answering questions, providing pricing, scheduling service(s) and providing closure for customers.

  • Auditors provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense.

  • Builds and maintains good customer relationships

  • Escalate appropriate inquiries or problems to mangers

  • Data entry of ongoing service, payments, autopay information, discounts, and credits

  • Validate technician paperwork for completeness and accuracy

  • Maintain customer files on computer and in filing system.

There’s plenty of perks too! HomeTeamers enjoy:



  • Comprehensive benefits package including medical, dental, vision & life Insurance

  • 401(k) plan with company match, employee stock purchase plan

  • Paid vacation, holidays, and sick leave

  • Employee discounts, tuition reimbursement, dependent scholarship awards

  • HomeTeamer discounts

  • An opportunity to advance within the company

  • Recognition for a job well done

  • A friendly work environment

  • Employee referral bonuses

  • The opportunity for professional growth and respect that comes from working for an industry leader

 Why HomeTeam?



  • HomeTeam Pest Defense is the #1 pest management company providing service to homebuilders and the 3rd largest residential pest control company in the United States.

  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction.

  • As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

  • The Pest Management Industry is growing – and is a recession resistant line of business

  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

 



Are you ready to join the (Home)Team?


 


Requirements:


We require ability to pass a drug screen and background check.


Keywords: Phone, email, mail, social media, customer, customer service, time management, auditing, communication, product, service, product knowledge, satisfaction


 


 


 

Experience

Preferred

  • Less than 1 year(s): Customer service experience

  • Less than 1 year(s): Ability to work independently

Education

Required
  • High School/GED or better

Skills

Required

  • Communication

  • Computer

  • Customer Service

  • Microsoft Office

  • Multitasking

  • Organizing

  • Self-Direction

Behaviors

Required

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Team Player: Works well as a member of a group

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Preferred

  • Loyal: Shows firm and constant support to a cause

  • Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

  • Self-Starter: Inspired to perform without outside help

  • Job Security: Inspired to perform well by the knowledge that your job is safe

Preferred

  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

  • Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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