The Field Service Technician will be responsible for repairing, troubleshooting, and maintenance of Meritor’s electric / hybrid vehicles, energy storage and associated charging equipment. The position will support vehicle customers, end users, OEMs, and dealer networks by diagnosing operational problems and repairing vehicles and servicing equipment. The home area for this position will be in the greater Los Angeles Coastal area, and may include Inland Empire.  Travel may be required between areas of responsibility and overnight travel required when necessary to support out of area locations.  These locations currently are mainly within California, and will expand throughout North America as the company grows. Physical demands include, but are not limited to, bending, climbing, kneeling, reaching, sitting, standing, walking some heavy lifting, and maneuvering over, under and around vehicles and equipment, to service, maintain and repair

Job Responsibilities:

• Repair, maintain, troubleshoot and service electric/hybrid vehicles, systems and equipment

• Maintain good communication with internal/external staff such as engineering, fleet maintenance managers, drivers, co-workers, supervisors, and fleet mechanics

• Maintain proper paperwork and documentation for repair and installations including written procedures and instructions

• Complete assigned work accurately and in a timely fashion

• Add notes to team’s field service software to enable follow-up communications with customer and historical data

• Update vehicles in house and in the field with new service software

• Train end users on operation, repair, and maintenance of all TransPower product lines

Required Qualifications:

• Journeyman level experience in the automotive market, preferably with heavy duty vehicles

• Strong experience with electrical wiring, circuit testing, troubleshooting and general mechanical/electrical systems

• Ability to operate independently with limited supervision

• Ability to work outside in varying weather conditions

• Ability to work without an office and out of a vehicle at different sites

• A self-starter with strong personal initiative and follow through to respond promptly to customer needs and requests

• Reliable personal vehicle (TransPower does offer travel reimbursement)

• Must be able to speak and write English

Required Education/Certifications:

• Trade school or higher in related field

• 5+ years related work experience

Required Technical/Professional Knowledge and Skills:

• Must be able to read schematics and diagrams

• Ability to interact professionally with internal and external customers

• Good problem resolution and analytical skills related to troubleshooting technical issues, communicating, and documenting solutions to non-technical parties

• Proficiency with Microsoft Office products, including MS Excel and Outlook

• Proficient oral and written communication skills

Education Details: