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Return Product Analyst / Test Technician at Varex lmaging Corporation

Posted in Other 30+ days ago.

Location: Salt Lake City, Utah





Job Description:

To apply to a Varex Imaging position, please create an account and sign-in.

CURRENT VAREX IMAGING EMPLOYEES: Please apply by logging into your internal Workday Account.

Summary

Job Description

General and Task Management


  • Receive, analyze, repair, and test authorized product returns in accordance with Varex warranty and non-warranty procedures and policies. Perform required administrative tasks to process returns through the Varex systems.

  • Work with sales operations and order processing support staff to ensure product returns are completed timely and accurately.

  • Carry out hands-on inspection, solicit input from operators and perform diagnostics of components and review against the specification to understand short falls.

  • Provide support to the framework for the warranty returns, customer concerns and the company problem solving/root cause analysis system.

  • Communicate fault and liability information to the relevant internal management in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction

  • Contribute to ensuring lessons learned from warranty analysis are communicated to management to be captured on new projects

  • Evaluate final product's overall performance, reliability and safety

  • Prepare product reports and documentation

  • Communicate with customers regarding warranty incidents and issues.

SKILLS, KNOWLEDGE, TRAINING AND CERTIFICATIONS

Required Certifications and Training

  • Obtains and completes LMS training plan specific to assigned responsibility.

Experience Level with Business Tools


  • Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.

  • Experience with SAP or equivalent ERP product and productivity software desired.

LEVEL DESCRIPTION

Skill

  • Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

Job Complexity

  • Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

Supervision

  • Normally receives little instruction on day to- day work, general instructions on newly introduced assignments

Typical Education and Experience


  • Associates Degree or equivalent preferred but not required

  • 3 - 5 years of related experience

ENVIRONMENT AND PHYSICAL REQUIREMENTS

Environment and Physical Demands

  • As described in the job posting

Ability to Travel

  • Travel may be required. See the job posting for more information.

Time Type:

Full time

Job Type:

Regular

Work Shift:

First Shift

Pay Rate Type:

Hourly

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


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